Unit of competency Outline
Date retreived
23/07/2026 5:28 AM AWST
23/07/2026 5:28 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake pharmacy technician duties
Undertake pharmacy technician duties
Unit of competency
National Code
HLTPH301C
HLTPH301C
State Code
D8416
D8416
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
01/08/2011
Field of Education
060501 - Pharmacy
Original Release Date
01/08/2011
Nominal Hours
25
Description
DescriptorThis unit of competency describes the skills and knowledge required to undertake pharmacy technician work in the hospital pharmacy environment, including working effectively within the organisation structure, policies and procedures, legislative requirements, hospital pharmacy services and hospital pharmacy assistant practices
Notes
Elements and Performance Criteria
1. Work effectively within the hospital pharmacy environment
- 1.1 Respond positively to the requirements of key stakeholders and representatives of pharmacy services
- 1.2 Work within the organisation's policies and procedures and underpinning values and philosophies
- 1.3 Involve clients in pharmacy service activities wherever appropriate
- 1.4 Recognise personal values and attitudes regarding clients with special needs and take into account when performing work duties
- 1.5 Use common pharmacy/medical terminology when performing work duties
- 1.6 Follow reporting procedures according to organisation policies and procedures
2. Maintain pharmaceutical quality assurance requirements
- 2.1 Use key pharmaceutical quality assurance terms in context
- 2.2 Comply with the aims and objectives of the quality assurance program
- 2.3 Reflect an understanding of the cyclical nature of the quality assurance process
3. Follow relevant legislation and regulations
- 3.1 Apply relevant State and National legislationand regulations to hospital pharmacy practice
- 3.2 Reflect an understanding of the roles, responsibilities and processes of government and other agencies responsible for administering legislation and regulations
- 3.3 Follow ethical and legal guidelines in all decision making and work activities
4. Perform the duties of a pharmacy assistant
- 4.1 Comply with the roles, responsibilities and within the legitimate scope of practice of a pharmacy assistant
- 4.2 Participate in the hospital pharmacy with an understanding of the roles and relationship with pharmacists, technical staff, clerical staff and store personnel
- 4.3 Consistently conduct work activities in a manner consistent with the expected qualities and attributes of a health care professional
- 4.4 Refers issues outside scope of practice to the appropriate person
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Stakeholders and representatives may include:
Pharmacists
Doctors
Nurses
Clients
Pharmacy technicians
Pharmacy assistants
Pharmacy stores persons
Administration staff
Wholesalers
Policies, procedure, philosophies and values may include:
Access and equity policies and procedures
Anti-discrimination policies and procedures
Sexual harassment policies and procedures
Mission statement
Code of conduct
Code of ethics
Clients with special needs may include:
Clients from different cultural and social contexts
Indigenous Australians
People from non-English speaking backgrounds
Specific religious groups
People with a disability
Older clients
Pharmaceutical/medical terminology must include:
Specific terms commonly used in day to day activities
State and national legislation and regulation may include but are not limited to:
The Pharmacy/Pharmacists Act and relevant regulations
Drugs, Poisons and Controlled Substances/Poisons Act and related regulations
Therapeutic Goods Act
Health Act and related regulations
Privacy legislation
Pharmacy Council/Board Guidelines and/or directives
Standard for Uniform Scheduling of Drugs and Poisons
Society of Hospital Pharmacies of Australia (SHPA) guidelines
Pharmaceutical Society of Australia's Professional Practice Standards
OHS legislation and regulations
Infection Control legislation and guidelines
NCCTG Guidelines for the Preparation of Pharmaceuticals in Hospitals
Australian Pharmaceutical Formulary
State policies/circular/guidelines
Pharmaceutical Benefit Scheme book (PBS Section 85 and Section 100)
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Stakeholders and representatives may include:
Pharmacists
Doctors
Nurses
Clients
Pharmacy technicians
Pharmacy assistants
Pharmacy stores persons
Administration staff
Wholesalers
Policies, procedure, philosophies and values may include:
Access and equity policies and procedures
Anti-discrimination policies and procedures
Sexual harassment policies and procedures
Mission statement
Code of conduct
Code of ethics
Clients with special needs may include:
Clients from different cultural and social contexts
Indigenous Australians
People from non-English speaking backgrounds
Specific religious groups
People with a disability
Older clients
Pharmaceutical/medical terminology must include:
Specific terms commonly used in day to day activities
State and national legislation and regulation may include but are not limited to:
The Pharmacy/Pharmacists Act and relevant regulations
Drugs, Poisons and Controlled Substances/Poisons Act and related regulations
Therapeutic Goods Act
Health Act and related regulations
Privacy legislation
Pharmacy Council/Board Guidelines and/or directives
Standard for Uniform Scheduling of Drugs and Poisons
Society of Hospital Pharmacies of Australia (SHPA) guidelines
Pharmaceutical Society of Australia's Professional Practice Standards
OHS legislation and regulations
Infection Control legislation and guidelines
NCCTG Guidelines for the Preparation of Pharmaceuticals in Hospitals
Australian Pharmaceutical Formulary
State policies/circular/guidelines
Pharmaceutical Benefit Scheme book (PBS Section 85 and Section 100)
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of workplace performance is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment:
Assessment should replicate workplace conditions as far as possible
Simulations may be used to represent workplace conditions as closely as possible. Acceptable simulation requires:
Scope to determine that work is conducted within legislative and regulatory requirements
Scope to determine that work is conducted within OHS and infection control requirements
Resources essential for assessment include:
Access to relevant workplace or appropriately simulated environment where assessment can take place
Relevant legislation, regulations and guidelines
Method of assessment may include:
Observation in the work place (if possible)
Written assignments/projects, eg for fundamentals of microbiology and principles of cleaning and disinfection
Interviewing and questioning
Formal appraisal systems
Supporting statement of supervisor(s)
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of workplace performance is essential for assessment of this unit
Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment:
Assessment should replicate workplace conditions as far as possible
Simulations may be used to represent workplace conditions as closely as possible. Acceptable simulation requires:
Scope to determine that work is conducted within legislative and regulatory requirements
Scope to determine that work is conducted within OHS and infection control requirements
Resources essential for assessment include:
Access to relevant workplace or appropriately simulated environment where assessment can take place
Relevant legislation, regulations and guidelines
Method of assessment may include:
Observation in the work place (if possible)
Written assignments/projects, eg for fundamentals of microbiology and principles of cleaning and disinfection
Interviewing and questioning
Formal appraisal systems
Supporting statement of supervisor(s)
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C5100 | HLTPH1A | Orientation to hospital pharmacy services and hospital pharmacy assistant practices | Unit of competency |
| C9420 | HLTPH301B | Undertake pharmacy technician duties | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C9423 | HLTPH312A | Procure, store and maintain pharmaceutical products | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J581 | HLT30113 | Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| D041 | HLT31407 | Certificate III in Hospital/Health Services Pharmacy Support | Qualification |