Unit of competency Outline

Date retreived
23/07/2026 10:06 AM AWST

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Establish and maintain a quality system

Establish and maintain a quality system

Unit of competency
National Code
RIIQUA601E
State Code
OCC87
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
23/09/2020
View on TGA
State Implementation and Classification
Approved Date
05/03/2021
Field of Education
080317 - Quality Management
Original Release Date
05/03/2021
Nominal Hours
65
Description
This unit describes the skills and knowledge required to establish and maintain a quality system in the resources and infrastructure industries.It applies to those who work in management roles. They are generally responsible for the outcomes of others and contribute to the development of solutions to nonroutine problems.Licensing, legislative and certification requirements may apply to this unit and can vary between states, territories and industry sectors. Users must check requirements with relevant body before applying the unit.
Notes
Elements and Performance Criteria
1. Establish and maintain the framework for the quality system
  • 1.1 Obtain, interpret and confirm work requirements
  • 1.2Access, interpret and apply documentation required to establish and maintain a quality system
  • 1.3 Develop, document business plans that include a quality system according to workplace procedures
  • 1.4 Identify quality system responsibilities in job descriptions and duty statements
  • 1.5 Identify, source and provide resources for the operation of the quality system according to workplace procedures
  • 1.6 Communicate and provide accessibility to quality system information to relevant personnel
2. Establish a collaborative process
  • 2.1 Establish and maintain collaboration and consultation processes according to workplace procedures
  • 2.2 Resolve issues raised according to workplace procedures
  • 2.3 Communicate outcomes to relevant personnel verbally and in writing
3. Establish and maintain procedures for identifying and assessing quality issues
  • 3.1 Identify existing and potential quality issues and trends from quality statistics and records
  • 3.2 Establish procedures for identification of existing and potential quality issues according to workplace procedures
  • 3.3 Monitor changes to the workplace to determine if additions or modifications to the quality system are required
4. Design procedures for treatment of quality issues
  • 4.1 Establish procedures to treat quality issues and trends to confirm compliance
  • 4.2 Establish procedures for applying interim solutions when measures to treat quality issues at their source are not practicable
  • 4.3 Establish procedures for ongoing treatment of the quality system according to workplace procedures
  • 4.4 Monitor quality activities throughout the organisation, identify inadequacies and provide resources to implement appropriate quality measures according to workplace procedures
  • 4.5 Establish training programs that meet quality system training requirements
5. Evaluate the organisational quality system
  • 5.1 Evaluate the effectiveness of the quality system within the goals and objectives of existing organisational boundaries
  • 5.2 Recommend appropriate improvements to the quality system
  • 5.3 Evaluate compliance with legislation and code of practice
No information
No information
Replaces
State Code National Code Title Type
WH619 RIIQUA601D Establish and maintain a quality system Unit of competency