Unit of competency Outline

Date retreived
22/07/2026 11:29 AM AWST

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Provide Australian Needle and Syringe Program services

Provide Australian Needle and Syringe Program services

Unit of competency
National Code
SIRCHCS005
State Code
AWX74
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
31/03/2016
View on TGA
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
13/09/2016
Nominal Hours
15
Description
This unit describes the performance outcomes, skills and knowledge required to provide service to customers of the Australian Needle and Syringe Program (NSP). It covers only the provision of free ready-made equipment packs and the acceptance of sealed sharps disposal containers. It requires the ability to identify and act on triggers for referral to a pharmacist for therapeutic advice.This unit applies to pharmacy assistants working in community pharmacies. They work with some independence, under general supervision and guidance from others, but ultimately under the supervising pharmacist.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify customer needs.
  • 1.1.Follow organisational procedures to respect and protect customer privacy.
  • 1.2.Question and actively listen to confirm customer needs.
  • 1.3.Identify and act on triggers for referral to pharmacist.
2. Provide NSP equipment.
  • 2.1.Follow organisational procedures and NSP operational guidelines for providing NSP services.
  • 2.2.Supply ready-made equipment packs to customers.
  • 2.3.Clearly explain contents of packs and how to use sharps disposal containers.
  • 2.4.Accept sealed sharps disposal containers and lodge in pharmacy yellow sharps bin.
  • 2.5.Handle sharps disposal containers safely and hygienically and wear personal protective equipment to avoid injury and infection.
3. Respond to information requirements.
  • 3.1.Request customer participation in information gathering, according to guidelines.
  • 3.2.Collect and accurately report customer and other NSP data according to guidelines.
  • 3.3.Respond to customer requests for information on relevant support agencies.
No information
No information
Replaces
State Code National Code Title Type
WD903 SIRCHCS412 Provide Australian Needle and Syringe Program services Unit of competency
State Code National Code Title Type
AZZ7 SIR40116 Certificate IV in Community Pharmacy Qualification