Unit of competency Outline

Date retreived
22/07/2026 2:38 PM AWST

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Maintain quality system and continuous improvement processes within work or functional area

Maintain quality system and continuous improvement processes within work or functional area

Unit of competency
National Code
MSL936005
State Code
OEX84
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/12/2022
View on TGA
State Implementation and Classification
Approved Date
24/05/2023
Field of Education
080317 - Quality Management
Original Release Date
24/05/2023
Nominal Hours
40
Description
This unit of competency describes the skills and knowledge to take responsibility for the day-to-day operation of the work or functional area and ensure that quality system requirements are met and continuous improvements are initiated. This unit applies to senior technical officers and laboratory supervisors working in all industry sectors. Quality audits and evaluations for the work area may be undertaken as an individual or as part of a team under broad direction from scientists/medical staff/engineers. No licensing or certification requirements exist at the time of publication. However, regulations and/or external accreditation requirements for laboratory operations exist, so local requirements should be checked. Relevant legislation, industry standards and codes of practice within Australia must also be applied.
Notes
Elements and Performance Criteria
1. Maintain quality framework within work area
  • 1.1 Provide information about the workplace quality system to personnel in formats suited to their needs
  • 1.2 Select and use communication tools that encourage personnel to participate in improvement processes and to assume responsibility for quality outputs
  • 1.3 Allocate responsibilities for quality within work area in accordance with quality system
  • 1.4 Implement personnel development practices that support individuals to meet their responsibilities and quality requirements
2. Maintain quality documentation
  • 2.1 Identify required quality and improvement documentation and records
  • 2.2 Prepare and maintain quality documentation and data records in accordance with workplace quality framework
  • 2.3 Maintain document control system for work area
  • 2.4 Identify and provide information from the work area that informs the development and revision of quality manuals and work instructions
  • 2.5 Maintain and implement inspection and test plans for quality-controlled products
3. Provide training in quality systems and improvement processes
  • 3.1 Analyse roles, duties and current competency of relevant personnel
  • 3.2 Identify training needs in relation to quality system and continuous improvement processes
  • 3.3 Identify opportunities for skills development and/or training programs to meet needs
  • 3.4 Initiate and monitor training and skills development programs that respond to identified needs
  • 3.5 Maintain accurate training records in accordance with workplace procedures
4. Optimise and report performance quality
  • 4.1 Review performance outcomes and identify ways in which planning and operations could be improved
  • 4.2 Enhance customer service using quality improvement techniques and processes
  • 4.3 Adjust plans and communicate these to personnel involved in their development and implementation
5. Evaluate relevant components of quality system
  • 5.1 Undertake audits of components of the quality system that relate to the work area in line with quality system requirements
  • 5.2 Implement improvements in the quality system in accordance with own level of responsibility and workplace procedures
No information
No information
State Code National Code Title Type
BIX4 MSL60122 Advanced Diploma of Laboratory Management Qualification