Unit of competency Outline
Date retreived
22/07/2026 8:26 PM AWST
22/07/2026 8:26 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Plan and implement rehabilitation and return to life strategies
Plan and implement rehabilitation and return to life strategies
Unit of competency
National Code
FNSPIM411
FNSPIM411
State Code
OCZ54
OCZ54
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
22/04/2021
Field of Education
080303 - Human Resource Management
Original Release Date
22/04/2021
Nominal Hours
70
Description
This unit describes the skills and knowledge required to plan and implement rehabilitation and return to life strategies for recipients of personal injury benefits (clients), including strategies for return to work (RTW), return to health, return to community and recovery. It includes applying specific knowledge of rehabilitation processes, injury management models and legislation, along with strong case management, analytical and client service skills.The unit applies to those who work in the personal injury management sector, within their level of authority, and coordinate multiple tasks and make judgements regarding recommended actions and client case management across a broad spectrum of claims.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Notes
Elements and Performance Criteria
1. Obtain information and establish rehabilitation and return to life needs
- 1.1 Determine nature and status of claim according to organisational policies and procedures
- 1.2 Contact client to discuss their rehabilitation and return to life needs and goals
- 1.3 Co-design goals with client based on information gathered in consultation with client and required stakeholders
- 1.4 Document conversations and outcomes according to organisational policies and procedures
2. Develop rehabilitation and return to life plan
- 2.1 Confirm goals meet client needs and recovery considerations
- 2.2 Draft and confirm rehabilitation and return to life plan in consultation with client and required stakeholders
- 2.3 Document, store and share plan according to organisational policies and procedures
3. Implement rehabilitation and return to life plan
- 3.1 Organise rehabilitation and recovery services according to rehabilitation and return to life plan
- 3.2 Liaise and discuss with service providers and required stakeholders to confirm rehabilitation and return to life plan is implemented as planned
- 3.3 Arrange payments for services according to costs and schedule of fees as required
4. Monitor client progress and effectiveness of rehabilitation and return to life plan
- 4.1 Monitor rehabilitation services and client progress by consulting with client and required stakeholders
- 4.2 Update rehabilitation and return to life plan to reflect changing needs and goals of client as required
- 4.3 Discuss and develop transition plan with required stakeholders once client goals have been met and move client from supported recovery to self-management
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUS54 | FNSPIM401 | Plan and implement rehabilitation and return to work and health strategies | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGN6 | FNS51920 | Diploma of Personal Injury and Disability Insurance Management | Qualification |
| BGN3 | FNS42120 | Certificate IV in Personal Injury Management | Qualification |