Unit of competency Outline
Date retreived
23/07/2026 12:56 AM AWST
23/07/2026 12:56 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate multi-agency investigations
Coordinate multi-agency investigations
Unit of competency
National Code
PUAPOL029B
PUAPOL029B
State Code
D3794
D3794
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
07/07/2014
Field of Education
091105 - Police Studies
Original Release Date
07/07/2014
Nominal Hours
40
Description
This unit covers the competency to coordinate multi-agency and/or multi-organisational investigations.
Notes
Elements and Performance Criteria
1 Apply a case management system
- 1.1 A functional case management system is implemented by investigating agencies
- 1.2 The possible scope of the investigation is determined and an investigation plan is developed and implemented to set directions for the investigation
- 1.3 Cross-organisational issues, relevant to the investigation, are identified and incorporated in the case management plan
- 1.4 Aims, objectives and key issues are identified and documented to maintain operational focus
- 1.5 Strategies to achieve the objectives are specified and tasks assigned to each agency to achieve a common understanding and minimise duplication
2 Coordinate cross-jurisdictional agencies in the investigation of serious crime
- 2.1 Communication channels between the agencies are formalised to facilitate immediate contact
- 2.2 A command structure is formalised to facilitate effective control and coordination of the investigation
- 2.3 Particular organisational requirements and procedures are identified and strategies implemented to ensure consistency throughout the investigative process
- 2.4 All agencies are made aware of their obligations and outputs to support the investigation
3 Plan budget and resource allocation
- 3.1 Estimated resources required for the investigation are documented in the investigation plan
- 3.2 Resources available within each agency are identified and access strategies identified
- 3.3 Negotiations are undertaken with decision-makers who have responsibility for workforce deployment, to make resources available when required
- 3.4 Review/auditing mechanisms are included in the investigation plan to ensure maximum use of resources and agency accountability
- 3.5 Expenditure and resource usage are monitored and controlled throughout the investigation to minimise wastage
4 Assess and implement operational security requirements
- 4.1 Potential risks are identified and assessed in respect of individuals, own organisation and assisting agencies
- 4.2 Suitable security arrangements are implemented to avoid/overcome breaches of security
- 4.3 Relevant organisational security requirements are identified and strategies implemented to ensure conformity and compliance during multi-agency investigations
- 4.4 Security arrangements are monitored, reviewed and modified as required throughout the investigation
RANGE STATEMENT
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
A functional case management system
requires a systematic approach to planning
decision-making
conducting and managing investigations utilising project management philosophies
methodologies and tools
Tools used in the case management system may include resource spreadsheets, evidence matrices, tactical plans, assignment sheets, investigation plans
The investigation plan would include
the aims and objectives of the investigation
the possible strategies available to achieve the objectives identified risk strategies and costings
It would also include reference to resources: the sources of the resources, their availability, limitations, and contingencies or alternatives
Communication channels may be
formal
such as a memorandum of understanding
or informal, for example, direct communication between investigation managers within respective agencies
Cross-jurisdictional issues include
legal jurisdiction and jurisdiction specific issues
Organisational requirements and procedures may include
all investigation management techniques
such as exhibit control and handling procedures
interview methods
brief management
Investigation management should be consistent throughout the investigation and reflect best practice methodology
Resources include
human
equipment/physical
financial
information
intelligence and may be internal or external in source
as a case manager the investigator may not always be able to access all the required resources in some situations
Resource allocation decisions may be affected by
staffing and equipment levels within the relevant agency
Auditing mechanisms
such as costings records can be included in investigation plan
expenditure and use of resources should be monitored on a regular basis to ensure objectives can be achieved within timeframes and resource boundaries
auditing may also be required to substantiate resources utilised and money spent
Potential risks could be from
internal/external sources
risk assessments should include potential for risks to individuals and organisations
Security arrangements should be implemented to ensure
integrity of investigation and information and safety of personnel. Consideration should be given to the security classification of the investigation - ranging from restricted to top secret
Organisational security requirements may include
security checks of personnel
limiting the access of users on computer systems/databases
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
A functional case management system
requires a systematic approach to planning
decision-making
conducting and managing investigations utilising project management philosophies
methodologies and tools
Tools used in the case management system may include resource spreadsheets, evidence matrices, tactical plans, assignment sheets, investigation plans
The investigation plan would include
the aims and objectives of the investigation
the possible strategies available to achieve the objectives identified risk strategies and costings
It would also include reference to resources: the sources of the resources, their availability, limitations, and contingencies or alternatives
Communication channels may be
formal
such as a memorandum of understanding
or informal, for example, direct communication between investigation managers within respective agencies
Cross-jurisdictional issues include
legal jurisdiction and jurisdiction specific issues
Organisational requirements and procedures may include
all investigation management techniques
such as exhibit control and handling procedures
interview methods
brief management
Investigation management should be consistent throughout the investigation and reflect best practice methodology
Resources include
human
equipment/physical
financial
information
intelligence and may be internal or external in source
as a case manager the investigator may not always be able to access all the required resources in some situations
Resource allocation decisions may be affected by
staffing and equipment levels within the relevant agency
Auditing mechanisms
such as costings records can be included in investigation plan
expenditure and use of resources should be monitored on a regular basis to ensure objectives can be achieved within timeframes and resource boundaries
auditing may also be required to substantiate resources utilised and money spent
Potential risks could be from
internal/external sources
risk assessments should include potential for risks to individuals and organisations
Security arrangements should be implemented to ensure
integrity of investigation and information and safety of personnel. Consideration should be given to the security classification of the investigation - ranging from restricted to top secret
Organisational security requirements may include
security checks of personnel
limiting the access of users on computer systems/databases
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in the ability to apply investigation plan to the coordination within multi-agency or multi-organisational investigations
Consistency in performance
Evidence of competency in this unit will need to be gathered over time and from across a range of simulated and/or actual workplace activities
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special requirements
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
It is essential for this unit that competence be demonstrated in the ability to apply investigation plan to the coordination within multi-agency or multi-organisational investigations
Consistency in performance
Evidence of competency in this unit will need to be gathered over time and from across a range of simulated and/or actual workplace activities
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special requirements
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C3925 | PUAPOL029A | Coordinate multi-agency investigations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C805 | PSP60504 | Advanced Diploma of Government (Management) | Qualification |
| J327 | PSP60512 | Advanced Diploma of Government (Management) | Qualification |