Unit of competency Outline
Date retreived
22/07/2026 5:51 PM AWST
22/07/2026 5:51 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively with relationship issues
Work effectively with relationship issues
Unit of competency
National Code
CHCCSL510A
CHCCSL510A
State Code
D2371
D2371
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
14/07/2014
Field of Education
090501 - Social Work
Original Release Date
14/07/2014
Nominal Hours
40
Description
DescriptorThis unit describes the skills and knowledge required to analyse relationship function and dysfunction and to apply techniques for developing healthy relationships
Notes
Elements and Performance Criteria
1. Establish causes of relationship dysfunction
- 1.1 Observe, identify and document behaviour patterns and roles in relationships
- 1.2 Identify and document communication patterns in relationships
- 1.3 Identify chronic patterns of behaviour
- 1.4 Identify crisis events in the context of counselling practice
2. Address conflict resolution needs
- 2.1 Evaluate the effectiveness of different styles and techniques of communication
- 2.2 Apply therapeutic approaches to maximise conflict resolution
3. Apply referral processes and procedures, as appropriate
- 3.1 Identify and document the range of support services available in the community
- 3.2 Identify and document appropriate referral opportunities to specific agencies or personnel as required
- 3.3 Develop referral documentation, including specific information
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Roles may include:
Power behaviours
Obsessive behaviour
Self-deceiving behaviours
Controlling behaviour
Behaviour patterns include:
Withdrawal
Aggression
Passivity
Passive-aggression
Communication patterns include:
Isolation
Alienation
Verbal abuse
Blame
Crisis events may include:
Loss of income, bankruptcy
Pregnancy, abortion, adoption
Separation, divorce, custody
Death, illness, disability
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Roles may include:
Power behaviours
Obsessive behaviour
Self-deceiving behaviours
Controlling behaviour
Behaviour patterns include:
Withdrawal
Aggression
Passivity
Passive-aggression
Communication patterns include:
Isolation
Alienation
Verbal abuse
Blame
Crisis events may include:
Loss of income, bankruptcy
Pregnancy, abortion, adoption
Separation, divorce, custody
Death, illness, disability
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated work context and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice is encouraged with other units of competency relating to counselling practice
Resources required for assessment include access to:
an appropriate workplace and/or simulation of realistic work environment where assessment can take place
relevant legislation and regulations, organisation policy, protocols and procedures
Method of assessment:
For valid and reliable assessment of this unit, competency should be demonstrated in a range of situations which may include:
continuous assessment in a setting that simulates the conditions of performance described in the elements, performance criteria and relevant aspects of the Range Statement of the unit
written questioning
relevant case studies and/or scenarios
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated work context and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice is encouraged with other units of competency relating to counselling practice
Resources required for assessment include access to:
an appropriate workplace and/or simulation of realistic work environment where assessment can take place
relevant legislation and regulations, organisation policy, protocols and procedures
Method of assessment:
For valid and reliable assessment of this unit, competency should be demonstrated in a range of situations which may include:
continuous assessment in a setting that simulates the conditions of performance described in the elements, performance criteria and relevant aspects of the Range Statement of the unit
written questioning
relevant case studies and/or scenarios
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J041 | CHC51712 | Diploma of Counselling | Qualification |