Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant persons may include:
business owner
client
colleague
consumer
industry association representative
legal representative
supervisor.
Specialist advice includes:
business owner
colleagues
government officials
industry associations
WHS representatives
supervisors.
Regulatory, industry, business and association standards, codes of ethics, practice and/or conduct may include:
Australian Competition and Consumer Commission product safety guidelines
Australian standards
industry codes of conduct and ethical practices
industry standards
legislative and statutory requirements outlined in relevant legislation (e.g. licensing, anti-discrimination and building access)
WHS standards
tribunal and court precedents.
Feedback may include:
formal and informal discussions, reviews and evaluations with:
business owner
colleague
existing and previous client
manager
peer
information provided by others involved in a professional capacity, both internal and external to the enterprise.
Risks may include:
biological
chemical
ergonomic
litigation
physical
psychological
to safety.
Limitations may relate to:
complying with WHS requirements
industry requirements
job role and responsibilities
legal responsibilities
own competency level
own interpretation of legislation, regulations and procedures
own understanding of risk-identification processes
quality processes.
Competency standards and other relevant benchmarks may relate to:
personal and technical competencies required to effectively and efficiently undertake the day-to-day tasks and duties of the work function and specifically:
competency standards for swimming pool and spa technicians
other relevant industry, cross-industry and enterprise competency standards
other benchmarks, such as industry codes of practice and ethics, and statutory and legislative requirements for working in the swimming pool and spa servicing industry.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by demonstration of compliance with legislative requirements and ethical standards relevant to swimming pool and spa technicians; effective work organisation in individual and team contexts; and awareness of the risks, environmental regulations and employment practices that are associated with working as a swimming pool and spa technician.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person should demonstrate the ability to:
comply with relevant legislative requirements relevant to swimming pool and spa servicing, and confirm own awareness and application with relevant persons
comply with regulatory, industry, business and enterprise ethical practices and codes of conduct and check own awareness and application with relevant persons
identify a range of potential risks associated with swimming pool and spa servicing; and apply workplace policies, procedures and strategies to minimise them
verify own role and responsibilities and participate effectively in work teams
identify industry employment arrangements, including compliance with enterprise requirements for personal presentation.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with relevant regulatory and Australian standards’ requirements.
Resource implications for assessment include:
relevant codes, standards and government regulations
a technical reference library with current publications on:
ethical practices, codes of conduct and employment arrangements relevant to swimming pool and spa servicing
personal and work team organisation
workplace risks and risk-minimisation strategies.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
This unit could be assessed on its own or in combination with other units relevant to the job function.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.