Unit of competency Outline
Information current as of
20/10/2026 10:13 PM AWST
20/10/2026 10:13 PM AWST
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Establish and monitor business information systems
Establish and monitor business information systems
Unit of competency
National Code
LMFFT5014B
LMFFT5014B
State Code
W8660
W8660
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
05/08/2014
Original Release Date
11/05/2009
Nominal Hours
44
Field of Education
080301 - Business Management
Description
This unit covers the competency to research, analyse and establish and monitor the business information systems which are required to provide appropriate information visibility to support effective furnishing industry management decisions.
General notes
N/A
Elements and Performance Criteria
1. Identify the need
- 1.1. Information required for the effective management of the business activities is identified
- 1.2. An outline information collect plan is developed and enhanced through research and consultation with key players
- 1.3. The information from the plan is translated into defined information objectives or targets
2. Identify the source and information collection mechanism
- 2.1. Each information objective is analysed to identify the best source
- 2.2. Options for mechanisms to collect information from the preferred source are identified and assessed
- 2.3. The options for information collection mechanisms are selected and recorded
3. Establish systems management processes
- 3.1. Procedures for each information management process are developed
- 3.2. Responsibilities for each component of the system are defined, allocated and documented
- 3.3. Quality assurance specifications, mechanisms and processes are established to maintain system integrity
4. Monitor systems effectiveness
- 4.1. The collection, flow and accuracy of information is monitored against specifications
- 4.2. Regular monitoring of the relevance and use of information is carried out
- 4.3. Ineffective, inefficient or redundant systems are upgraded or dispensed with
- 4.4. Systems documentation is maintained and current
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Unit scope
This unit covers the work involved in establishing and monitoring business information systems required to support effective management decisions in the areas of furniture production, services and organisation
The application of information systems will normally be computer assisted, integrated into the enterprise's processes and/or stand-alone
Unit context
OHS requirements include legislation, building codes, material safety management systems, hazardous substances and dangerous goods codes and safe operating procedures
Work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, authorised handling procedures and organisation insurance requirements
Work requires individuals to demonstrate analytical ability, discretion, judgement and problem solving skills
Workplace environment
Work is generally performed with little external assistance and with minimal supervision or direction. The development of systems may require the assistance and cooperation of others
Customers may be internal or external
Information collection plan
An information collection plan is a generalised title for an instrument which specifies the information required by the organisation, the sources of this information and its uses/users/purpose. It is an iterative development tool
Information management process
An information management process is a procedure related to a particular/individual information objective and will normally cover the purpose, user, specification of the information, the source, the collection mechanism, the frequency of collection, presentation format, review triggers and processes, archival management and other management requirements
Information presentation
Information may be presented in the form of reports in written form and/or, mathematical, statistical, graphical or multi-dimensional displays
Information and procedures
Enterprise corporate plan
Enterprise business plans
Enterprise communication plans/strategies
Existing business information systems documentation
Enterprise work specifications and requirements
Legislation/regulations/national and industry codes and practices relevant to the product
Quality and Australian standards and procedures
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Unit scope
This unit covers the work involved in establishing and monitoring business information systems required to support effective management decisions in the areas of furniture production, services and organisation
The application of information systems will normally be computer assisted, integrated into the enterprise's processes and/or stand-alone
Unit context
OHS requirements include legislation, building codes, material safety management systems, hazardous substances and dangerous goods codes and safe operating procedures
Work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, authorised handling procedures and organisation insurance requirements
Work requires individuals to demonstrate analytical ability, discretion, judgement and problem solving skills
Workplace environment
Work is generally performed with little external assistance and with minimal supervision or direction. The development of systems may require the assistance and cooperation of others
Customers may be internal or external
Information collection plan
An information collection plan is a generalised title for an instrument which specifies the information required by the organisation, the sources of this information and its uses/users/purpose. It is an iterative development tool
Information management process
An information management process is a procedure related to a particular/individual information objective and will normally cover the purpose, user, specification of the information, the source, the collection mechanism, the frequency of collection, presentation format, review triggers and processes, archival management and other management requirements
Information presentation
Information may be presented in the form of reports in written form and/or, mathematical, statistical, graphical or multi-dimensional displays
Information and procedures
Enterprise corporate plan
Enterprise business plans
Enterprise communication plans/strategies
Existing business information systems documentation
Enterprise work specifications and requirements
Legislation/regulations/national and industry codes and practices relevant to the product
Quality and Australian standards and procedures
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects of evidence
Locate, interpret and apply relevant information
Apply safety requirements throughout the work sequence, including the use of personal protective clothing and equipment
Individually, or as a member of a management team, establish a business information system for a significant production/manufacturing business, including:
the identification of information needs
the identification of source and collection options
the development of information management processes (procedures) for significant needs
the development of related systems quality assurance specifications, mechanisms and processes
Review an existing information management process and report on effectiveness and change recommendations
Work effectively with others
Resource implications
An operational or simulated business environment with responsibilities for all management functions, including logistics, personnel, production, distribution and finance together with supporting business plans and records.
Method of assessment
Assessment methods must confirm consistency, or the potential for consistency, of performance over time and in a range of workplace relevant contexts.
Assessment should be by direct observation of tasks and/or samples of work and questioning on underpinning knowledge.
Assessment may be conducted over time and can be in conjunction with assessment of other units of competency.
Context of assessment
Assessment may occur on the job or in a simulated workplace facility with relevant management structures, production processes, simulated work instructions and deadlines.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects of evidence
Locate, interpret and apply relevant information
Apply safety requirements throughout the work sequence, including the use of personal protective clothing and equipment
Individually, or as a member of a management team, establish a business information system for a significant production/manufacturing business, including:
the identification of information needs
the identification of source and collection options
the development of information management processes (procedures) for significant needs
the development of related systems quality assurance specifications, mechanisms and processes
Review an existing information management process and report on effectiveness and change recommendations
Work effectively with others
Resource implications
An operational or simulated business environment with responsibilities for all management functions, including logistics, personnel, production, distribution and finance together with supporting business plans and records.
Method of assessment
Assessment methods must confirm consistency, or the potential for consistency, of performance over time and in a range of workplace relevant contexts.
Assessment should be by direct observation of tasks and/or samples of work and questioning on underpinning knowledge.
Assessment may be conducted over time and can be in conjunction with assessment of other units of competency.
Context of assessment
Assessment may occur on the job or in a simulated workplace facility with relevant management structures, production processes, simulated work instructions and deadlines.
No information