Unit of competency Outline
Date retreived
22/07/2026 9:00 PM AWST
22/07/2026 9:00 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply knowledge of medications used to assist patients in using medications effectively
Apply knowledge of medications used to assist patients in using medications effectively
Unit of competency
National Code
HLTPHA021
HLTPHA021
State Code
OEI61
OEI61
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
15/06/2023
Field of Education
060501 - Pharmacy
Original Release Date
15/06/2023
Nominal Hours
50
Description
This unit of competency describes the performance outcomes, skills and knowledge required to apply basic information and concepts about how medications work to address basic pharmaceutical queries and dispense medication to patients.This unit applies to hospital or health services pharmacy assistants and technicians working under the supervision of an authorised person.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify the basic principles about how medication works on the human body.
- 1.1. Identify basic medication modes of action on the human body.
- 1.2. Determine the uses and limitations of medication to be dispensed to patients.
- 1.3. Identify common adverse reactions of medication dispensed to patients.
- 1.4. Identify the factors that lead to the successful use of medication by patients.
- 1.5. dentify common drug to drug adverse interactions.
2. Determine answers to basic pharmaceutical queries.
- 2.1. Identify the correct information available to assist patients with queries relating to the use of medication.
- 2.2. Consult authorised personnel to verify that proposed answers to basic pharmaceutical queries is correct.
3. Identify information about basic medication.
- 3.1. Identify the appropriate medication information to be provided to the patients in accordance with guidelines and local organisational procedures.
- 3.2. Confirm medication information with an authorised person and prepare as directed.
4. Provide appropriate information to patients on the correct use of medication.
- 4.1. Use communication techniques, in accordance with ethical codes of conduct to explain the uses and limitations of the medication to patients.
- 4.2. Explain the route for administering the medication.
- 4.3. Explain the storage requirements of the medication and how to dispose of used or remaining unused portion of the medication.
- 4.4. Determine patient's understanding of the uses and actions of medication.
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| State Code | National Code | Title | Type |
|---|---|---|---|
| BID4 | HLT37121 | Certificate III in Hospital or Health Services Pharmacy Support | Qualification |
| BID1 | HLT47121 | Certificate IV in Hospital or Health Services Pharmacy Support | Qualification |