Unit of competency Outline
Date retreived
22/07/2026 11:22 PM AWST
22/07/2026 11:22 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Support community access and participation
Support community access and participation
Unit of competency
National Code
HLTCR403C
HLTCR403C
State Code
WD089
WD089
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
19/07/2012
Field of Education
061399 - Public Health, N.e.c.
Original Release Date
19/07/2012
Nominal Hours
35
Description
This unit of competency describes the skills and knowledge required to work with clients to optimise community access and participation in the context of a rehabilitation plan
Notes
Elements and Performance Criteria
1. Clarify client access issues identified in the rehabilitation plan
- 1.1 Clarify rehabilitation plan details with the supervising health professional
- 1.2 Work with the supervising health professional to identify client access support requirements
- 1.3 Work with the supervising health professional to identify community rehabilitation's function in supporting client access
- 1.4 Participate in rehabilitation planning that involves the client and relevant professionals, where appropriate
- 1.5 Clarify with the supervising health professional concerns about client safety in relation to community access and participation
2. Work collaboratively to maximise opportunities for community access and participation
- 2.1 Work with the health team and supervising health professional to identify other community workers/ services providing community access to the client
- 2.2 Under the supervision of the health professional provide information to client about how accessing and participating in the community will contribute to rehabilitation goals
- 2.3 Under the supervision of the health professional, work with the client and health team to identify concerns about community access and participation
- 2.4 Work with the client and health team to identify strategies to enable community access and participation
- 2.5 Discuss access and participation strategies outside the rehabilitation plan with supervising health professional
3. Support the client to access and participate in the community under the supervision of a health professional and according to the rehabilitation plan
- 3.1 Identify access and participation opportunities and barriers in the community
- 3.2 Under the supervision of the health professional, work with the client to develop a plan for access and participation
- 3.3 Under the supervision of the health professional, identify aides, appliances, supports and other services that would facilitate community access and participation
- 3.4 Identify client access and participation needs and desires outside the rehabilitation plan and discuss with the relevant supervising health professional
- 3.5 Work with the client to develop safeguards to maximise safe access and participation in the community
- 3.6 Provide support to the client to facilitate interest and desire for community access and participation
4. Monitor impact of community access and participation on rehabilitation goals
- 4.1 Monitor outcomes that indicate community access and participation is supporting the rehabilitation goals
- 4.2 Identify any negative impact of community access and participation and report to supervising health professional
- 4.3 Under the supervision of a health professional, apply strategies to involve the client in the monitoring and evaluation process
- 4.4 Provide client with regular feedback of progress
- 4.5 Work with the client to self monitor progress
5. Document client information
- 5.1 Use accepted protocols to document information relating to the rehabilitation program in line with organisation requirements
- 5.2 Provide regular feedback to the client's care team, including positive impact on the client
- 5.3 Use appropriate terminology and format to document the client's progress, including any barriers or challenges to the rehabilitation plan
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Community rehabilitation refers to:
Support that contributes to reducing hospitalisation stay, minimising hospitalisation and easing the transition back to the community by supporting quality of life and community engagements of clients through:
supporting allied health and nursing professionals
providing direct and where relevant indirect support to clients
working within a community service and health framework
operating, under supervision and task delegation service models, in a multidisciplinary framework to maintain, optimise and enhance client functioning in the community
Client access issues may include:
Client endurance
Cognitive and psycho-social limitations
Cognitive/perceptual barriers
Communication limitations
Confidence limitations
Cultural barriers
Environmental issues
Financial limitations
Geographical limitations
Language barriers
Physical limitations
Safety risk issues
Rehabilitation plan refers to:
A plan which:
is developed by a health professional in collaboration with the client and significant others
includes client focused goals with defined rehabilitation outcomes
may be multidisciplinary
includes time limited activities
is regularly reviewed
Supervising health professional may include one or more of:
Cardiac rehabilitation nurse
Diabetes educator
Dietitian
General practitioner
Occupational therapist
Physiotherapist
Podiatrist
Psychologist
Registered/division one nurse
Social worker
Specialist
Speech pathologist
Client access support requirements may include:
Aids and appliances
Coaching and support
Supportive communication strategies
Transportation
Delegation refers to:
The delegating health professional conferring authority on a worker to perform specific activities
Delegation within the context of the rehabilitation plan
The authority specific to an individual client within a specific rehabilitation context and is not transferable to any other client
Delegation instructions that must include:
specific rehabilitation requirements and their purpose
possible contra-indications, risks and how to respond
any other relevant instructions or information, especially information specific to the client
Other community workers/ services may include:
Case managers
Church groups
Community care service providers including managers, supervisors, coordinators, assessment officers and case managers
Community mental health team
Community nurse
Community transport
Disease/condition specific groups
Home and community care
Local support networks
Meals on wheels
Other community rehabilitation providers
Outpatient services
Volunteer organisations
Supervision refers to:
Instructing, advising and monitoring another person in order to ensure safe and effective performance in carrying out the duties of their position
The nature of supervision is flexible and may be conducted by various means including:
in person
through use of electronic communication media such as telephone or video conferencing, where appropriate
Frequency of supervision will be determined by factors such as:
the task maturity of the person in that position
the need to review and assess client conditions and progress in order to establish or alter treatment plans
the need to develop non-clinical aspects such as time management, communication skills and other factors that support the provision of clinical care and facilitate team management
a person under supervision may not require direct (immediate and/or face to face) and continuous supervision, however, the method and frequency will be determined by factors outlined above
Plan for access and participation may include:
Client calendar or diary
Formal component of rehabilitation plan
Informal plan
Aides, appliances, supports and other services may include:
Communication aids and devices
Family
Friends
Memory and organisational devices
Mobility aids
Transport
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Community rehabilitation refers to:
Support that contributes to reducing hospitalisation stay, minimising hospitalisation and easing the transition back to the community by supporting quality of life and community engagements of clients through:
supporting allied health and nursing professionals
providing direct and where relevant indirect support to clients
working within a community service and health framework
operating, under supervision and task delegation service models, in a multidisciplinary framework to maintain, optimise and enhance client functioning in the community
Client access issues may include:
Client endurance
Cognitive and psycho-social limitations
Cognitive/perceptual barriers
Communication limitations
Confidence limitations
Cultural barriers
Environmental issues
Financial limitations
Geographical limitations
Language barriers
Physical limitations
Safety risk issues
Rehabilitation plan refers to:
A plan which:
is developed by a health professional in collaboration with the client and significant others
includes client focused goals with defined rehabilitation outcomes
may be multidisciplinary
includes time limited activities
is regularly reviewed
Supervising health professional may include one or more of:
Cardiac rehabilitation nurse
Diabetes educator
Dietitian
General practitioner
Occupational therapist
Physiotherapist
Podiatrist
Psychologist
Registered/division one nurse
Social worker
Specialist
Speech pathologist
Client access support requirements may include:
Aids and appliances
Coaching and support
Supportive communication strategies
Transportation
Delegation refers to:
The delegating health professional conferring authority on a worker to perform specific activities
Delegation within the context of the rehabilitation plan
The authority specific to an individual client within a specific rehabilitation context and is not transferable to any other client
Delegation instructions that must include:
specific rehabilitation requirements and their purpose
possible contra-indications, risks and how to respond
any other relevant instructions or information, especially information specific to the client
Other community workers/ services may include:
Case managers
Church groups
Community care service providers including managers, supervisors, coordinators, assessment officers and case managers
Community mental health team
Community nurse
Community transport
Disease/condition specific groups
Home and community care
Local support networks
Meals on wheels
Other community rehabilitation providers
Outpatient services
Volunteer organisations
Supervision refers to:
Instructing, advising and monitoring another person in order to ensure safe and effective performance in carrying out the duties of their position
The nature of supervision is flexible and may be conducted by various means including:
in person
through use of electronic communication media such as telephone or video conferencing, where appropriate
Frequency of supervision will be determined by factors such as:
the task maturity of the person in that position
the need to review and assess client conditions and progress in order to establish or alter treatment plans
the need to develop non-clinical aspects such as time management, communication skills and other factors that support the provision of clinical care and facilitate team management
a person under supervision may not require direct (immediate and/or face to face) and continuous supervision, however, the method and frequency will be determined by factors outlined above
Plan for access and participation may include:
Client calendar or diary
Formal component of rehabilitation plan
Informal plan
Aides, appliances, supports and other services may include:
Communication aids and devices
Family
Friends
Memory and organisational devices
Mobility aids
Transport
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
The assessment of the skills and knowledge should include observation of workplace performance
'Workplace performance' may need to be demonstrated under simulated conditions which approximate the workplace, in order to address safety requirements or in order to assess skills and knowledge which may not be possible to assess in the workplace
Evidence of workplace application should be provided as detailed in the unit of competency
Where observation is undertaken in the workplace for assessment purposes, the assessor must ensure that safety of practice and duty of care requirements are addressed appropriately
Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency
A diversity of assessment tasks is essential for holistic assessment
Access and equity considerations:
All workers in health and community services should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and/or Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and/or Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however, holistic assessment practice with other health and community services units of competency is encouraged
Resource requirements include access to all relevant resources commonly provided in the rehabilitation context, including:
relevant organisation policy and procedure manuals, legislation and standards
organisation mission statements, strategic and business plans
other documentation relevant to the work context such as:
rehabilitation plans
reports from allied health professionals
client consent
Method of assessment:
Observation in the work context
Written assignments/projects and/or questioning should be used to assess knowledge
Case study and case scenario as a basis for discussion of issues and strategies to contribute to best practice
Health professional feedback
Assessment practices should take into account any relevant speech, language or cultural issues related to Aboriginality, gender, disability or English as a second language
Where the candidate has a disability, reasonable adjustment should be applied during assessment
Language and literacy demands of the assessment task should not be higher than those of the work role
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
The assessment of the skills and knowledge should include observation of workplace performance
'Workplace performance' may need to be demonstrated under simulated conditions which approximate the workplace, in order to address safety requirements or in order to assess skills and knowledge which may not be possible to assess in the workplace
Evidence of workplace application should be provided as detailed in the unit of competency
Where observation is undertaken in the workplace for assessment purposes, the assessor must ensure that safety of practice and duty of care requirements are addressed appropriately
Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency
A diversity of assessment tasks is essential for holistic assessment
Access and equity considerations:
All workers in health and community services should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and/or Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and/or Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however, holistic assessment practice with other health and community services units of competency is encouraged
Resource requirements include access to all relevant resources commonly provided in the rehabilitation context, including:
relevant organisation policy and procedure manuals, legislation and standards
organisation mission statements, strategic and business plans
other documentation relevant to the work context such as:
rehabilitation plans
reports from allied health professionals
client consent
Method of assessment:
Observation in the work context
Written assignments/projects and/or questioning should be used to assess knowledge
Case study and case scenario as a basis for discussion of issues and strategies to contribute to best practice
Health professional feedback
Assessment practices should take into account any relevant speech, language or cultural issues related to Aboriginality, gender, disability or English as a second language
Where the candidate has a disability, reasonable adjustment should be applied during assessment
Language and literacy demands of the assessment task should not be higher than those of the work role
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5833 | HLTCR403B | Support community access and participation | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVB08 | HLTAHA004 | Support client independence and community participation | Unit of competency |
