Unit of competency Outline

Date retreived
22/07/2026 2:29 AM AWST

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Manage voice, data and internet protocol network solutions

Manage voice, data and internet protocol network solutions

Unit of competency
National Code
ICTTEN823
State Code
OCV41
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/01/2021
View on TGA
State Implementation and Classification
Approved Date
29/03/2021
Field of Education
020113 - Networks And Communications
Original Release Date
29/03/2021
Nominal Hours
55
Description
This unit describes the skills and knowledge required to integrate new solutions to an existing network and manage change implementation.It applies to individuals with excellent technical skills working as network engineering or senior technical staff within project management roles with authority to direct activities of installation staff, manufacturers and vendors.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Develop voice, data and IP network solutions
  • 1.1 Produce requirements for voice, data and IP network solutions for delivery of new voice, data and IP networks to customers using forecasting demand data
  • 1.2 Prepare plan for organisational change, control process and integration of new solutions within a complete network infrastructure
  • 1.3 Produce test management schedule for testing process of network product solution
  • 1.4 Translate complex design and architecture requirements to traceable software application characteristics according to design requirements
  • 1.5 Develop network architecture solution specifications using industry process according to design requirements
  • 1.6 Develop software and hardware resource profiling and select suitable vendor for negotiations
  • 1.7 Translate complex requirements into software packaging
  • 1.8 Produce software deployment mapping and version control to confirm complete integration and compatibility of network application solution to existing system
  • 1.9 Complete configuration management and provide complex input network design requirements
2. Analyse test results of voice, data and IP network solutions
  • 2.1 Use design document and integration document software to replicate issues exhibited in test environment
  • 2.2 Certify software solution compatibility and compliance to requirements using web-based test management tool (quality centre) to conduct performance evaluation tests
  • 2.3 Analyse test reports to evaluate load balancing and network security issues in test environment
  • 2.4 Resolve complex issues in interface to isolate defects
3. Manage deployment of voice, data and IP network solutions
  • 3.1 Plan and prepare evidence for customer acceptance and certification
  • 3.2 Plan and manage transition to operation activities required for transition to operation of integrated IP network solution
  • 3.3 Prepare installation failures procedure to make changes while maintaining service levels
  • 3.4 Manage change implementation plan to maintain system stability
4. Maintain currency of voice, data and IP network solutions
  • 4.1 Manage ongoing monitoring activities to prolong new IP network solution life cycle for cost-effective business reasons
  • 4.2 Produce tuning activities to make efficient use of resources
  • 4.3 Analyse current demand for resources to derive forecasts and future requirements
  • 4.4 Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels
No information
No information
Replaces
State Code National Code Title Type
AUP47 ICTTEN807 Manage voice, data and internet protocol network solutions Unit of competency