Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Information may include:
results of inquiries and searches
statements of evidence
photographs
sketch plans
physical evidence.
Legislative requirements may relate to:
relevant commonwealth, state and territory legislation that affects organisational operation:
occupational health and safety (OHS)
environmental
equal employment opportunity
industrial relations
anti-discrimination and diversity
licensing arrangements
trade practices
privacy requirements
freedom of information
Australian standards, quality assurance and certification requirements
relevant industry codes of practice and ethics
award and enterprise agreements.
Organisational requirements may be outlined and reflected in:
access and equity policy, principles and practices
business and performance plans
client service policies, procedures and standards
codes of conduct and codes of practice
communication channels and reporting procedures
communication of services offered
complaint and dispute resolution procedures
compliance with legislation, codes and workplace standards
continuous improvement processes and standards
defined resource parameters
duty of care
employer and employee rights and responsibilities
ethical standards
legal policies and guidelines
OHS policies, procedures and programs
organisational mission statement, goals, objectives, plans, systems and processes
policies and procedures relating to the setting of fees and the negotiation and management of contracts
policies and procedures relating to own role, responsibilities and delegation
privacy and confidentiality policies and procedures
quality assurance and procedures manuals
records and information management systems and processes
style guides and other guides used to prepare documents.
Clients may be:
architects
builders and developers
building owners and managers
corporations
engineers
the general public
government agencies
loss assessors and adjusters
members of the legal profession.
Reporting requirements may include:
presentation of reports in a timely manner
accurate and constructive observations
verbal and written mode.
Information sources may include:
colleagues, supervisors and management
records, reports and case notes
interviews and meetings
notices
procedural manuals
specialists
internet
library
industry networks
government departments
other organisations
workshops, conferences and seminars.
Business equipment may include:
computers and computer applications
modems
personal schedulers
facsimile machines
printers
photocopiers
scanners.
Report format requirements may relate to:
style
sequence of coverage
length
use of appendices
enclosures and attachments
use of abbreviations
common industry terminology.
Attachments may include:
documents
photographs
videos
physical evidence
sketch plans.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so
interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have
applying organisational management policies and procedures for preparing reports, including quality assurance requirements
gathering information that is relevant, accurate and organised in a logical manner and seeking additional information from reliable information sources
incorporating feedback and constructive advice, and presenting the report in a professional manner within designated timeframe
preparing a report with content that is valid, accurate and free of inconsistencies; complies with legislative requirements; and has recommendations that are clearly supported by verifiable information
using business equipment effectively to prepare and present reports and attachments in required formats.
Context of and specific resources for assessment
Resource implications for assessment include:
a registered provider of assessment services
competency standards
assessment materials and tools
suitable assessment venue/equipment
workplace documentation
candidate special requirements
cost and time considerations.
Validity and sufficiency of evidence requires that:
competency will need to be demonstrated over a period of time reflecting the scope of the role
where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence
all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence
where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time
assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.