Unit of competency Outline

Date retreived
23/07/2026 7:31 AM AWST

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Build and maintain internal networks

Build and maintain internal networks

Unit of competency
National Code
PSPGOV303B
State Code
C8000
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
01/11/2012
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
04/07/2014
Nominal Hours
20
Description
This unit covers building, expanding and utilising internal networks. It includes identifying key internal stakeholders, identifying or establishing network links with key internal stakeholders and participating in internal networks.In practice, building and maintaining internal networks may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, working effectively, working with diversity, etc.This unit is one of 3 units of competency in the Working in Government Competency Field that deal with networks. Related units are:PSPGOV418A Develop internal and external networksPSPGOV602B Establish and maintain strategic networks No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Identify key internal stakeholders
  • 1.1 Key internal stakeholders and their needs, expectations and roles are identified.
  • 1.2 Individual and organisational benefits of networking with key internal stakeholders are identified and evaluated.
2. Build network links with key internal stakeholders
  • 2.1 New network links between self and key internal stakeholders are established, maintained in accordance with legislation, policy and procedures and used effectively.
  • 2.2 Existing network links between key internal stakeholders are identified and maintained, and strategies to expand them are identified and initiated.
  • 2.3 Networking strategies are used to maintain internal networks in accordance with organisational policy and procedures.
3. Participate in internal networks
  • 3.1 Information is provided to internal stakeholders to ensure an understanding of own role and to exchange information to increase workgroup effectiveness.
  • 3.2 Internal stakeholder input and feedback is obtained, assessed and acted upon if necessary.
  • 3.3 Assistance is obtained to deal with any misunderstandings or conflict situations that arise within internal networks in accordance with principles of conflict resolution.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Key internal stakeholders may include:
colleagues
junior officers
supervisors
advisers
senior managers within the organisation
Legislation, policy and procedures may include:
State/Territory and Commonwealth legislation and regulations such as:
government legislation
public sector management acts
financial management acts
privacy legislation
equal employment opportunity, anti-discrimination and harassment legislation
occupational health and safety legislation
consumer legislation
environment
risk management guidelines
ethics and accountability standards
public sector standards
fraud control standards
government security standards
organisational policy, procedures and protocols
Networks may include:
formal or informal networks
circulation lists
e-networks, such as bulletin boards
virtual communities
subject matter experts
Network strategies may include:
maintaining regular contact
individual marketing
distribution of materials
participation in teams
volunteering to participate in special projects
organising/participating in team-building or social events
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV302B Contribute to workgroup activities
PSPGOV306B Implement change
PSPGOV307B Organise workplace information
PSPGOV308B Work effectively with diversity
PSPGOV312A Use workplace communication strategies
PSPGOV314A Contribute to conflict management
PSPLEGN301B Comply with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
internal networks built/maintained in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to the public sector
organisational charts
case studies and workplace scenarios to capture the range of situations likely to be encountered when building and maintaining internal networks
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when building and maintaining internal networks, including coping with difficulties, irregularities and breakdowns in routine
internal networks built/maintained in a range of (3 or more) contexts (or occasions, over time).
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaces
State Code National Code Title Type
C3492 PSPGOV303A Build and maintain internal networks Unit of competency
Replaced By
State Code National Code Title Type
AWV91 PSPGEN011 Build and maintain internal networks Unit of competency