Unit of competency Outline
Date retreived
22/07/2026 12:36 PM AWST
22/07/2026 12:36 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Liaise with and support trustees
Liaise with and support trustees
Unit of competency
National Code
FNSSUP601A
FNSSUP601A
State Code
D4352
D4352
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
31/07/2014
Field of Education
081105 - Investment And Securities
Original Release Date
31/07/2014
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to determine trustee requirements, provide support to trustees, make recommendations to trustees and implement trustee decisions.This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements including legislation administered by the Australian Securities and Investments Commission (ASIC).
Notes
Elements and Performance Criteria
1. Determine trustee requirements
- 1.1. Communication and documentation requirements of trustees are established
- 1.2. Support requirements of trustee are established
- 1.3. Legislative and regulatory requirements in trustee liaisons are established
- 1.4. Operational procedure for working with trustee is implemented
2. Provide support to trustee
- 2.1. Support is provided to trustees in a range of areas
- 2.2. Trustee is updated on progress in relevant areas
- 2.3. Trustee is provided with required information to implement trustee responsibilities
- 2.4. Fund issues are resolved
- 2.5. Documentation is managed
3. Make recommendations to trustee
- 3.1. Performance is reported on regarding standards achieved
- 3.2. Recommendations are documented
- 3.3. Where appropriate trustee is provided with recommendations for decisions on outsourced services and fund personnel
4. Implement trustee decisions
- 4.1. Trustee decisions are clearly defined and implications identified
- 4.2. Trustee decisions are communicated to appropriate personnel
- 4.3. The implementation of trustee decisions is initiated, supervised and monitored
- 4.4. Confirmation of implementation is provided to trustee
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative and regulatory requirements may include:
anti-discrimination legislation
Corporations Act
Family Law Legislation Amendment Superannuation Act
Financial Services Reform Act (FSRA)
Income Tax Assessment Act
industrial legislation
Insurance Act
Privacy Act
Retirement Savings Account Act
stamp duty legislation
Superannuation (Resolution of Complaints) Act
Superannuation (Unclaimed Moneys and Lost Members) Act
Superannuation Contributions Tax (Assessment and Collection) Act (surcharge)
Superannuation Guarantee (Administration) Act (SGAA)
Superannuation Industry (Supervision) Act (SIS)
Superannuation Industry (Supervision) Regulations
trade practices legislation
Trustee Acts or Trust Acts in each State and Territory.
Range of areas may include:
actuaries
administrators
auditors
Australian Securities and Investments Commission (ASIC) consultants
custodials
employer relationship managers
financial planners
information technology (IT) specialists
insurers
investment managers
sales and marketing specialists
solicitors
trustees.
Required information may include:
complaints proceedings
compliance issues
human resource issues
industry trends
investment performance
marketing issues
organisation performance
research.
Fund issues may include:
complaints
compliance issues
documentation issues
IT issues
outsourced service issues
performance issues
severe financial hardship case applications
staffing issues.
Documentation management may include:
archiving
statutory documentation retention
taking and distribution of minutes.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative and regulatory requirements may include:
anti-discrimination legislation
Corporations Act
Family Law Legislation Amendment Superannuation Act
Financial Services Reform Act (FSRA)
Income Tax Assessment Act
industrial legislation
Insurance Act
Privacy Act
Retirement Savings Account Act
stamp duty legislation
Superannuation (Resolution of Complaints) Act
Superannuation (Unclaimed Moneys and Lost Members) Act
Superannuation Contributions Tax (Assessment and Collection) Act (surcharge)
Superannuation Guarantee (Administration) Act (SGAA)
Superannuation Industry (Supervision) Act (SIS)
Superannuation Industry (Supervision) Regulations
trade practices legislation
Trustee Acts or Trust Acts in each State and Territory.
Range of areas may include:
actuaries
administrators
auditors
Australian Securities and Investments Commission (ASIC) consultants
custodials
employer relationship managers
financial planners
information technology (IT) specialists
insurers
investment managers
sales and marketing specialists
solicitors
trustees.
Required information may include:
complaints proceedings
compliance issues
human resource issues
industry trends
investment performance
marketing issues
organisation performance
research.
Fund issues may include:
complaints
compliance issues
documentation issues
IT issues
outsourced service issues
performance issues
severe financial hardship case applications
staffing issues.
Documentation management may include:
archiving
statutory documentation retention
taking and distribution of minutes.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
determine trustee requirements and provide support to trustees
make recommendations to trustees and implement their decisions
monitor specialist services and make recommendations for improvement to fund service and performance.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation financial records
access to organisation policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
determine trustee requirements and provide support to trustees
make recommendations to trustees and implement their decisions
monitor specialist services and make recommendations for improvement to fund service and performance.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation financial records
access to organisation policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports
setting and reviewing workplace business simulations or scenarios.
Guidance information for assessment
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUT38 | FNSSUP601 | Liaise with and support trustees | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J604 | FNS60513 | Advanced Diploma of Superannuation | Qualification |