Unit of competency Outline
Date retreived
22/07/2026 12:05 PM AWST
22/07/2026 12:05 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Contribute to WHS issue-resolution processes
Contribute to WHS issue-resolution processes
Unit of competency
National Code
BSBWHS310
BSBWHS310
State Code
OBB11
OBB11
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
13/12/2019
Field of Education
061301 - Occupational Health And Safety
Original Release Date
13/12/2019
Nominal Hours
20
Description
This unit describes the skills and knowledge required to contribute to work health and safety (WHS) issue-resolution processes, and to communicate their outcomes.It applies to individuals who contribute to the resolution of WHS issues in the workplace as part of their WHS responsibilities, which are in addition to their main duties.NOTES1. The terms ‘occupational health and safety’ (OHS) and ‘work health and safety’ (WHS) are equivalent, and generally either can be used in the workplace. In jurisdictions where model WHS laws have not been implemented, registered training organisations (RTOs) are advised to contextualise this unit of competency by referring to existing WHS legislative requirements.2. The model WHS laws include the model WHS Act, model WHS Regulations and model WHS Codes of Practice. See Safe Work Australia for further information.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Contribute to the development of WHS issue-resolution processes
- 1.1 Identify relevant standards, WHS laws and organisational policies, procedures, processes and systems that apply to the resolution of WHS issues
- 1.2 Review sufficiency of existing issue-resolution processes and compliance with WHS laws and related documentation
- 1.3 Identify participants in the WHS issue-resolution process
- 1.4 Assist with identifying and documenting the legal rights, duties and responsibilities of relevant individuals and/or parties
- 1.5 Assist with identifying techniques and strategies that can be used to resolve WHS issues
2. Contribute to the assessment of WHS issues
- 2.1 Participate in identifying and assessing WHS issues within scope of own role
- 2.2 Provide support and advice to participants in WHS issue-resolution process as required and according to organisational policies, procedures, processes and systems
- 2.3 Assess and identify appropriate timeframes for the resolution of WHS issues, seeking assistance where appropriate
- 2.4 Contribute to the documentation of WHS issues
- 2.5 Seek feedback from required stakeholders to improve WHS issue-resolution processes
3. Assist with communicating outcomes of WHS issue-resolution processes
- 3.1 Analyse communication methods to determine most suitable method for distributing outcomes of WHS issue-resolution processes according to organisational policies, procedures, processes and systems
- 3.2 Assist with distributing the outcomes of WHS issue-resolution processes to relevant stakeholders according to selected communication method
- 3.3 Contribute to keeping records of WHS issue resolution-processes and outcomes
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUK25 | BSBWHS305 | Contribute to WHS issue resolution | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEQ5 | BSB30719 | Certificate III in Work Health and Safety | Qualification |