Unit of competency Outline
Date retreived
22/07/2026 11:36 PM AWST
22/07/2026 11:36 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Assist in relations between police and members of an Aboriginal or Torres Strait Islander community
Assist in relations between police and members of an Aboriginal or Torres Strait Islander community
Unit of competency
National Code
PUALIO001B
PUALIO001B
State Code
D3775
D3775
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
15/10/2010
Field of Education
080509 - Public Relations
Original Release Date
15/10/2010
Nominal Hours
80
Description
This unit covers the use of a specialist officer's own Aboriginal or Torres Strait Islander cultural identity and knowledge to further departmental purposes in an operational setting and assist members of Aboriginal or Torres Strait Islander communities in their relations with police and other agencies in accordance with organisational guidelines.
Notes
Elements and Performance Criteria
1. Assist in maintaining a police presence
- 1.1 Positive presence maintained in interaction with community
- 1.2 Cultural identity accepted and used to facilitate interaction with community
- 1.3 Parameters of action in relation to Aboriginal or Torres Strait Islander communities agreed with police partner(s) or senior officers
- 1.4 All actions consistent with assigned powers and organisational guidelines
2. Assist in communication with members of an Aboriginal or Torres Strait Islander community
- 2.1 Advice given on cultural issues affecting police and members of Aboriginal or Torres Strait Islander communities
- 2.2 Particular misunderstandings in communication between other police and members of Aboriginal or Torres Strait Islander communities identified and resolved
- 2.3 Interpreting assistance provided subject to organisational guidelines
3. Advise on possible solutions to problems arising with members of Aboriginal or Torres Strait Islander communities
- 3.1 Situations are identified where own intervention as a member of an Aboriginal or Torres Strait Islander community is advisable (or ill advised) and senior officers or partners informed accordingly
- 3.2 Senior officers and colleagues are informed of general cross-cultural issues arising in interaction between police and members of Aboriginal or Torres Strait Islander communities
- 3.3 "Win-win" or face-saving solutions are offered when cross-cultural misunderstandings create or aggravate conflict between police and members of Aboriginal or Torres Strait Islander communities
4. Develop trust with members of Aboriginal or Torres Strait Islander communities
- 4.1 Members of the Aboriginal or Torres Strait Islander communities are assisted in access to service providers
- 4.2 Members of the Aboriginal or Torres Strait Islander communities are assisted in their relations with police
- 4.3 Members of the Aboriginal or Torres Strait Islander communities are informed of the extent of assistance available
- 4.4 Undertakings given to members of the culturally specific community are within the power of the officer concerned
- 4.5 Community leaders, organisations and service providers are accessed and involved, to divert community members from the criminal justice system
RANGE STATEMENT
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Cultural identity
Accepted identification as a person of Aboriginal or Torres Strait Islander descent including membership of a particular land, linguistic, clan, skin or kin groups and ceremonial status where applicable
Community
Aboriginal or Torres Strait Islander people as a group within Australian society or a particular local community of Aboriginal or Torres Strait Islander people
Parameters of action
These should cover modes of approach, communication patterns, allocation of roles etc.
Assigned powers and organisational guidelines
Designated Liaison Officers may lack any police powers; Community Police Officers may have powers restricted to certain groups, areas or offences
Advisable intervention
Normally the specialist officer would take the primary role in dealing with members of his or her specific community
Service providers
To include other government agencies, voluntary organisations and community organisations
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Cultural identity
Accepted identification as a person of Aboriginal or Torres Strait Islander descent including membership of a particular land, linguistic, clan, skin or kin groups and ceremonial status where applicable
Community
Aboriginal or Torres Strait Islander people as a group within Australian society or a particular local community of Aboriginal or Torres Strait Islander people
Parameters of action
These should cover modes of approach, communication patterns, allocation of roles etc.
Assigned powers and organisational guidelines
Designated Liaison Officers may lack any police powers; Community Police Officers may have powers restricted to certain groups, areas or offences
Advisable intervention
Normally the specialist officer would take the primary role in dealing with members of his or her specific community
Service providers
To include other government agencies, voluntary organisations and community organisations
EVIDENCE GUIDE
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in the officer's ability to cultivate the trust and cooperation of members of an Aboriginal or Torres Strait Islander community
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special implications
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrated in the officer's ability to cultivate the trust and cooperation of members of an Aboriginal or Torres Strait Islander community
Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Context of and specific resources for assessment
Context of assessment
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments
Specific resources for assessment
No special implications
Guidance information for assessment
Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C3876 | PUALIO001A | Assist in relations between police and members of an Aboriginal or Torres Strait Islander community | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C346 | PUA20100 | Certificate II in Public Safety (Aboriginal or Torres Strait Islander Community Policing) | Qualification |