Elements and Performance Criteria

The Range of Variables provides information about the context in which the unit of competency is carried out. It allows for differences between States and Territories and the Commonwealth, and between organisations and workplaces. It allows for different work requirements, work practices, and knowledge. The Range of Variables also provides a focus for assessment and relates to the unit as a whole.
Stakeholders may include:
end users, customers or clients and sponsors
potential providers or suppliers
current providers/suppliers
technical or functional experts or advisers
federal, state/territory and/or local government
the organisation
other public sector organisations
employees
unions or staff associations
industry bodies
local communities and society as a whole
lobby groups, special user groups
Monitoring may involve:
progress meetings
visits to the supplier's premises
provision of samples
regular progress reports from the supplier
independent audit
end user feedback
Evaluation of supplier performance may include:
strengths and weaknesses
client acceptance of service delivery (client satisfaction)
achievements in meeting delivery and completion dates
compliance with other contractual requirements
performance in relation to relevant policy objectives such as industry development, care for the environment, occupational health and safety, and affirmative action
achievement of the supplier in developing Australian and New Zealand supply networks
general relationships including effectiveness of communication at all levels
performance of key technical personnel
acceptability and cost of whole of life technical support including lead times and availability of spares and maintenance services
achievements in innovation and quality improvement programs
acceptability and suitability for future agreements including potential status as an approved supplier
Evaluation of the organisation's procurement processes may focus on:
effectiveness of project management including the project plan and the responsibilities and accountabilities set out in it
quality of the business case, as indicated by the achievement of planned outcome and the contribution to program objectives
effectiveness of supplier qualification processes
value obtained in bid clarification and post-tender negotiation
effectiveness of project management systems focusing particularly on management information
effectiveness of risk management
methods for controlling variations in cost, time, quality and performance from the initial planning to completion
adequacy of safeguards against fraud, error and impropriety
incidence of material losses due to waste or inefficiency
overall performance in terms of cost, time, service and quality
Contract variation may include:
modification of targets, performance measures, procurement plans, resourcing, monitoring and evaluation processes
Value for money must reflect:
whole of life program benefits
residual values
costs of parts
servicing and maintenance
industry benchmarks
The Range of Variables provides information about the context in which the unit of competency is carried out. It allows for differences between States and Territories and the Commonwealth, and between organisations and workplaces. It allows for different work requirements, work practices, and knowledge. The Range of Variables also provides a focus for assessment and relates to the unit as a whole.
Stakeholders may include:
end users, customers or clients and sponsors
potential providers or suppliers
current providers/suppliers
technical or functional experts or advisers
federal, state/territory and/or local government
the organisation
other public sector organisations
employees
unions or staff associations
industry bodies
local communities and society as a whole
lobby groups, special user groups
Monitoring may involve:
progress meetings
visits to the supplier's premises
provision of samples
regular progress reports from the supplier
independent audit
end user feedback
Evaluation of supplier performance may include:
strengths and weaknesses
client acceptance of service delivery (client satisfaction)
achievements in meeting delivery and completion dates
compliance with other contractual requirements
performance in relation to relevant policy objectives such as industry development, care for the environment, occupational health and safety, and affirmative action
achievement of the supplier in developing Australian and New Zealand supply networks
general relationships including effectiveness of communication at all levels
performance of key technical personnel
acceptability and cost of whole of life technical support including lead times and availability of spares and maintenance services
achievements in innovation and quality improvement programs
acceptability and suitability for future agreements including potential status as an approved supplier
Evaluation of the organisation's procurement processes may focus on:
effectiveness of project management including the project plan and the responsibilities and accountabilities set out in it
quality of the business case, as indicated by the achievement of planned outcome and the contribution to program objectives
effectiveness of supplier qualification processes
value obtained in bid clarification and post-tender negotiation
effectiveness of project management systems focusing particularly on management information
effectiveness of risk management
methods for controlling variations in cost, time, quality and performance from the initial planning to completion
adequacy of safeguards against fraud, error and impropriety
incidence of material losses due to waste or inefficiency
overall performance in terms of cost, time, service and quality
Contract variation may include:
modification of targets, performance measures, procurement plans, resourcing, monitoring and evaluation processes
Value for money must reflect:
whole of life program benefits
residual values
costs of parts
servicing and maintenance
industry benchmarks

This Evidence Guide must be read in conjunction with the Assessment Guidelines for the National Public Services Training Package.
Critical aspects of evidence
integrated demonstration of all elements and their related performance criteria; and
transition, performance and evaluation of contracts
relevant legislation and procedures applied to the procurement process
Interdependent assessment of units
Pre-requisite units: Nil
Co-requisite units: Nil
Co-assessed units: This unit may be co-assessed with any of the generalist public sector specific units at Diploma level or above. It is recommended that co-assessment occurs with some or all of the following units: PSPETHC501A Promote the Values and Ethos of Public Service; PSPLEGN501A Promote Compliance with Legislation in the Public Sector; PSPPOLI501A Manage Policy Implementation; PSPGOV501A Apply Knowledge of Government Systems; and PSPMNGT605A Manage Diversity
Underpinning knowledge
Commonwealth, State/Territory, Local Government procurement guidelines
procurement policies and practices
government procurement environment
financial rules and regulation requirements
legal requirements of government contracting
implications of particular contracting agreements
whole-of-life considerations
disposals considerations
procurement approval processes
strategic planning processes
procurement management processes
Law of contract
Trade practices law
Commercial law and relevant legislation
equal employment opportunity, equity and diversity principles
financial and accounting issues relevant to the contract
Underpinning skills
project management skills
financial and other resources management skills
communication skills, orally and in writing
cross-cultural competency, including gender and disability
research skills
analytical skills
problem solving using conceptual and reasoning skills
networking skills with clients, suppliers, stakeholders and end users
Resource implications
assessment may involve reports from supervisors and/or managers, reports from team members and references from clients
Consistency of performance
evidence to be gathered over time across a range of variables
Context/s of assessment
this competency may be assessed on-the-job or in a simulated work environment; holistic assessment; assessment by way of documented information and/or examples of personal work
This Evidence Guide must be read in conjunction with the Assessment Guidelines for the National Public Services Training Package.
Critical aspects of evidence
integrated demonstration of all elements and their related performance criteria; and
transition, performance and evaluation of contracts
relevant legislation and procedures applied to the procurement process
Interdependent assessment of units
Pre-requisite units: Nil
Co-requisite units: Nil
Co-assessed units: This unit may be co-assessed with any of the generalist public sector specific units at Diploma level or above. It is recommended that co-assessment occurs with some or all of the following units: PSPETHC501A Promote the Values and Ethos of Public Service; PSPLEGN501A Promote Compliance with Legislation in the Public Sector; PSPPOLI501A Manage Policy Implementation; PSPGOV501A Apply Knowledge of Government Systems; and PSPMNGT605A Manage Diversity
Underpinning knowledge
Commonwealth, State/Territory, Local Government procurement guidelines
procurement policies and practices
government procurement environment
financial rules and regulation requirements
legal requirements of government contracting
implications of particular contracting agreements
whole-of-life considerations
disposals considerations
procurement approval processes
strategic planning processes
procurement management processes
Law of contract
Trade practices law
Commercial law and relevant legislation
equal employment opportunity, equity and diversity principles
financial and accounting issues relevant to the contract
Underpinning skills
project management skills
financial and other resources management skills
communication skills, orally and in writing
cross-cultural competency, including gender and disability
research skills
analytical skills
problem solving using conceptual and reasoning skills
networking skills with clients, suppliers, stakeholders and end users
Resource implications
assessment may involve reports from supervisors and/or managers, reports from team members and references from clients
Consistency of performance
evidence to be gathered over time across a range of variables
Context/s of assessment
this competency may be assessed on-the-job or in a simulated work environment; holistic assessment; assessment by way of documented information and/or examples of personal work