Unit of competency Outline

Date retreived
22/07/2026 6:28 PM AWST

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Negotiate behaviour change

Negotiate behaviour change

Unit of competency
National Code
CSCINT001
State Code
AUZ34
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
25/01/2021
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
090513 - Counselling
Original Release Date
17/12/2015
Nominal Hours
40
Description
This unit describes the skills required to establish a working relationship with individual offenders in order to facilitate the setting and review of change goals according to agreed criteria. Offenders’ change goals may be in relation to their:violent behavioursexual attitudesemployment skills and/or qualificationssocial and life skillsdrug/alcohol abuse or addictionspecific court and sentencing conditionsThis unit describes the performance outcomes expected for those working in a custodial, community or supervision environment within correctional services. The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to contact with offenders.A person undertaking this role would normally work autonomously with support from a range of established sources. The role is complex, drawing upon the candidate’s extracting, extrapolating and inferencing skills.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Develop a working relationship with offenders
  • 1.1 Use interaction with offenders to encourage personal reflection on behaviour and personal responsibility for behaviour and change.
  • 1.2 Use a range of communication strategies to gather information about the background and circumstances of offenders.
  • 1.3 Provide factual, clear and objective information to the offender.
  • 1.4 Identify issues arising from the behaviour of offenders and the behaviour change.
  • 1.5 Maintain professional relationships with offenders.
  • 1.6 Identify obstacles to establishing professional relationships with offenders.
  • 1.7 Record and report information relevant to intervention contact with the offender.
2 Facilitate setting of change goals
  • 2.1 Inform offender of their responsibility for determining and achieving their own goals.
  • 2.2 Encourage offenders to identify and analyse the factors that have contributed to past behaviour.
  • 2.3 Assess options for offenders’ goals and outcomes for change.
  • 2.4 Identify unrealistic expectations, challenge negative attitudes and unacceptable objectives, and re-negotiate plans.
  • 2.5 Confirm the information and resources required by offenders to set their goals and provide resources.
  • 2.6 Assist offenders to determine what support they will need and how they will get this support.
3 Set change goals and negotiate plan review criteria
  • 3.1 Negotiate a realistic timetable for the achievement of each goal with the offender.
  • 3.2 Determine the evidence that will be used to indicate that goals have been achieved through negotiation with offenders.
  • 3.3 Confirm that contact with offenders and support provided comply with policies, procedures and code of conduct.
  • 3.4 Negotiate agreement with offenders on the review of progress and the consequences of achieving or not achieving goals.
No information
No information
Replaces
State Code National Code Title Type
S5951 CSCINT401A Negotiate behaviour change Unit of competency
Replaced By
State Code National Code Title Type
ODO19 CSCINT011 Negotiate behaviour change Unit of competency
State Code National Code Title Type
AWI1 CSC40115 Certificate IV in Correctional Practice Qualification
BGK9 CSC40120 Certificate IV in Correctional Practice Qualification