Unit of competency Outline

Date retreived
22/07/2026 6:51 AM AWST

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Monitor electronic security equipment and respond to alarm events

Monitor electronic security equipment and respond to alarm events

Unit of competency
National Code
CPPSEC2114
State Code
OAP60
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/01/2019
View on TGA
State Implementation and Classification
Approved Date
20/05/2020
Field of Education
029901 - Security Science
Original Release Date
20/05/2020
Nominal Hours
40
Description
This unit specifies the skills and knowledge required to monitor electronic security equipment and respond to alarm events. The unit relates to work in a monitoring centre and does not include training for specific security equipment, covered by AS2201.2-2004 Intruder alarm systems - Monitoring centres which specifies requirements and a grading convention for monitoring centres and the operations, equipment and staff necessary to carry out monitoring of intruder alarm systems.The unit includes: receiving, interpreting, processing, transmitting and storing information and electronic security data using a range of electronic security and telecommunications systemschecking equipment and systems to verify correct operation and data integrity, and resolving and reporting faults recognising and responding to different and multiple alarm events and taking appropriate response actions to verify alarm status, resolve alarm and ensure securityusing written and spoken English and communication equipment to provide clear and accurate spoken instructions.It applies to people working under general supervision as members of a security team.This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.
Notes
Elements and Performance Criteria
1. Confirm and comply with work procedures and legal requirements for monitoring electronic security equipment.
  • 1.1 Read workplace procedures and policies including WHS and apply to work tasks to ensure compliance with legal rights and responsibilities when monitoring electronic security equipment.
  • 1.2 Clarify legislative and workplace requirements for monitoring tasks with relevant persons.
2. Check equipment for correct operation.
  • 2.1 Check security equipment to ensure correct operation and connections following operating instructions.
  • 2.2 Identify actual or suspected faults or deficiencies in security equipment and report to relevant persons.
  • 2.3 Discuss and confirm preventative and breakdown maintenance procedures with relevant persons.
  • 2.4 Conduct equipment back-up to maintain security and integrity of data in accordance with workplace requirements.
3. Receive, interpret, transmit and store electronic security data.
  • 3.1 Receive, interpret and transmit electronic security data following workplace procedures.
  • 3.2 Input data into security equipment and check to ensure accuracy following workplace procedures.
  • 3.3 Identify processing or transmission errors and take remedial action and report issues to relevant persons.
  • 3.4 Store security data securely to meet legislative and workplace requirements.
4. Respond to alarm events and report security status.
  • 4.1 Recognise alarm event and follow procedures to action correct response to meet client instructions.
  • 4.2 Use communication equipment and interpersonal techniques to discuss alarm status with relevant persons.
  • 4.3 Action further response to resolve alarm event and maintain security following workplace procedures and client instructions.
  • 4.4 Report security status ensuring confidentiality of security information in accordance with workplace requirements.
No information
No information
Replaces
State Code National Code Title Type
D1393 CPPSEC2018A Monitor electronic reporting facility Unit of competency
State Code National Code Title Type
AD891 CPPSS00064 Monitoring centre operations Skill set
BEG6 CPP31318 Certificate III in Security Operations Qualification