Unit of competency Outline
Date retreived
22/07/2026 9:03 AM AWST
22/07/2026 9:03 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor supplier performance
Monitor supplier performance
Unit of competency
National Code
TLIR107C
TLIR107C
State Code
S5877
S5877
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
28/02/2008
Field of Education
080301 - Business Management
Original Release Date
28/02/2008
Nominal Hours
30
Description
This unit involves the skills and knowledge required to monitor the performance of contracted suppliers of goods/materials/services including administering the supplier contract, assessing for conformity to contracted requirements, and completing all required documentation concerning the contract.
Notes
Elements and Performance Criteria
1 Administer supplier contract
- 1.1 Procedures for the receival of supplied goods/materials/services are documented and implemented within the workplace
- 1.2 Supplied goods/material/services are assessed for conformity to contracted requirements including price, quantity, quality and delivery schedules
- 1.3 Non-conformance of supplier with contracted requirements is accurately detailed
- 1.4 Actions to rectify non-conformance are undertaken in accordance with enterprise procedures and within scope of authority
- 1.5 Issues of non-conformance beyond scope of authority are referred to designated personnel in accordance with enterprise operating procedures
2 Complete documentation
- 2.1 Annotations and performance assessment/evaluations are completed and appended to supplier file
- 2.2 Action taken in regard to non-conformance of contracted requirements is documented and appended to supplier file
- 2.3 System records are maintained and updated in accordance with enterprise information management system and, where applicable, regulatory requirements
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The workplace environment may involve twenty-four hour operation and may include:
single and multi-site location
large, medium or small companies
Services, products, risks, work systems and requirements may:
potentially vary across different sections of the workplace
Operations involve:
customer and supplier contact and coordination
The key requirement of this unit is to:
interpret the data and provide appropriate, timely information on the outcomes of data analysis to appropriate personnel
Contracts may be:
for singular or continuous supply
Document/data interchange may be:
electronic
paper-based
Suppliers may include:
domestic and international contractors
corporations
government agencies
Contract non-conformance must be:
demonstrable
Relevant regulations/legislation may be related to:
contract disputation
confidentiality
goods regulatory requirements
probity
Consultative processes may involve:
other employees and supervisors
customers and suppliers
management and union representatives
industrial relations, occupational health and safety specialists
other professional or technical staff, contractors and maintenance personnel
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documentation may include:
relevant supply contracts and agreements
quality or enterprise work specifications and procedures
manufacturers specifications and/or suppliers handling and storage advice, workplace procedures, policies and instructions
guidelines relating to minimising risks to the environment and occupational health and safety requirements
supplier and/or client instructions
material safety data sheets
relevant agreements, codes of practice including the national standards for manual handling and the industry safety code
legislation, regulations and related documentation, including regulations related to hazardous substances, dangerous goods and environment protection
reports of accidents and incidents within regulatory requirements and enterprise procedures
workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
quality assurance procedures
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations
hazardous substances and dangerous goods codes
relevant Australian standards and certification requirements
licence, patent or copyright arrangements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The workplace environment may involve twenty-four hour operation and may include:
single and multi-site location
large, medium or small companies
Services, products, risks, work systems and requirements may:
potentially vary across different sections of the workplace
Operations involve:
customer and supplier contact and coordination
The key requirement of this unit is to:
interpret the data and provide appropriate, timely information on the outcomes of data analysis to appropriate personnel
Contracts may be:
for singular or continuous supply
Document/data interchange may be:
electronic
paper-based
Suppliers may include:
domestic and international contractors
corporations
government agencies
Contract non-conformance must be:
demonstrable
Relevant regulations/legislation may be related to:
contract disputation
confidentiality
goods regulatory requirements
probity
Consultative processes may involve:
other employees and supervisors
customers and suppliers
management and union representatives
industrial relations, occupational health and safety specialists
other professional or technical staff, contractors and maintenance personnel
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documentation may include:
relevant supply contracts and agreements
quality or enterprise work specifications and procedures
manufacturers specifications and/or suppliers handling and storage advice, workplace procedures, policies and instructions
guidelines relating to minimising risks to the environment and occupational health and safety requirements
supplier and/or client instructions
material safety data sheets
relevant agreements, codes of practice including the national standards for manual handling and the industry safety code
legislation, regulations and related documentation, including regulations related to hazardous substances, dangerous goods and environment protection
reports of accidents and incidents within regulatory requirements and enterprise procedures
workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
quality assurance procedures
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations
hazardous substances and dangerous goods codes
relevant Australian standards and certification requirements
licence, patent or copyright arrangements
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S2254 | TDTR198B | Monitor supplier performance | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5322 | TLIR4001A | Monitor supplier performance | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S636 | AVI40408 | Certificate IV in Aviation (Ground Operations and Service) | Qualification |
| S555 | TLI40107 | Certificate IV in Transport and Logistics (Warehousing and Storage) | Qualification |