Unit of competency Outline
Date retreived
22/07/2026 9:01 AM AWST
22/07/2026 9:01 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage emerging issues
Manage emerging issues
Unit of competency
National Code
PSPWPI603B
PSPWPI603B
State Code
C8341
C8341
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/07/2014
Field of Education
090903 - Constitutional Law
Original Release Date
08/07/2014
Nominal Hours
50
Description
This unit covers the competency to identify, assess and respond to emerging issues that may impact on workplace occupational health and safety and/or workers compensation and/or injury management and/or workplace relations. It includes identifying issues, assessing potential impact, developing a response strategy and evaluating the effectiveness of the response.In practice, managing emerging issues may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, applying government systems, managing change, managing diversity, managing risk.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Identify issues
- 1.1 The environment is monitored to determine emerging issues.
- 1.2 Formal and informal research is conducted to identify emerging issues.
- 1.3 Issues are clarified and confirmed with stakeholders in accordance with legislation and organisational policy and procedures.
2. Assess potential impact
- 2.1 The scope and magnitude of the impact are estimated and recorded.
- 2.2 The nature and consequence of the potential impact are determined and used to develop a response strategy.
3. Develop a response strategy
- 3.1 Response options are identified and prioritised in accordance with legislation and organisational policy and procedures.
- 3.2 A response strategy is chosen that best addresses the impact in consultation with industry stakeholders.
- 3.3 Performance measures to evaluate the effectiveness of the chosen response strategy are established.
- 3.4 The chosen response strategy is implemented.
4. Evaluate effectiveness of the response
- 4.1 An evaluation plan is developed and documented.
- 4.2 The response strategy is evaluated against the predetermined performance measures.
- 4.3 The response strategy is modified on the basis of the evaluation if required.
- 4.4 The results of the evaluation are communicated to relevant stakeholders.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Environments may include:
industry
workplace
political
social
international
national
statewide
community
Emerging issues may include:
changes in work practices
industry developments
changes in work hire arrangements
technological change
political imperatives
accident and incident data
community concerns
legislative changes
emergency incidents
court rulings
Research may include:
methods
work practices
resources required
statistical analysis
industry networks
observations
operational experience
information exchange
industry reference groups
Stakeholders may include:
community
the organisation's board
advisory council
government organisations
managers
politicians
union
Commissioner
Minister
employers
employees
designers
manufacturers
installers
suppliers
importers
hirers
Response options may include:
educational activities
advice
enforcement activities
consultation
targeted compliance campaigns
community awareness program
media release/campaign
development and/or distribution of publications
recommend legislative changes
commissioned research
political
information technology
Evaluation plan may include:
validity and reliability of performance measures and evaluation process
resources
data collection
reporting mechanisms
Environments may include:
industry
workplace
political
social
international
national
statewide
community
Emerging issues may include:
changes in work practices
industry developments
changes in work hire arrangements
technological change
political imperatives
accident and incident data
community concerns
legislative changes
emergency incidents
court rulings
Research may include:
methods
work practices
resources required
statistical analysis
industry networks
observations
operational experience
information exchange
industry reference groups
Stakeholders may include:
community
the organisation's board
advisory council
government organisations
managers
politicians
union
Commissioner
Minister
employers
employees
designers
manufacturers
installers
suppliers
importers
hirers
Response options may include:
educational activities
advice
enforcement activities
consultation
targeted compliance campaigns
community awareness program
media release/campaign
development and/or distribution of publications
recommend legislative changes
commissioned research
political
information technology
Evaluation plan may include:
validity and reliability of performance measures and evaluation process
resources
data collection
reporting mechanisms
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC601B Maintain and enhance confidence in public service
PSPGOV602B Establish and maintain strategic networks
PSPLEGN601B Manage compliance with legislation in the public sector
PSPMNGT604B Manage change
PSPMNGT605B Manage diversity
PSPMNGT608B Manage risk
PSPWPI601B Improve compliance through industry partnerships
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
management of emerging issues in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to workplace legislative compliance
case studies and workplace scenarios to capture the range of situations likely to be encountered when managing emerging issues
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing emerging issues, including coping with difficulties, irregularities and breakdowns in routine
management of emerging issues in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC601B Maintain and enhance confidence in public service
PSPGOV602B Establish and maintain strategic networks
PSPLEGN601B Manage compliance with legislation in the public sector
PSPMNGT604B Manage change
PSPMNGT605B Manage diversity
PSPMNGT608B Manage risk
PSPWPI601B Improve compliance through industry partnerships
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
management of emerging issues in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to workplace legislative compliance
case studies and workplace scenarios to capture the range of situations likely to be encountered when managing emerging issues
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing emerging issues, including coping with difficulties, irregularities and breakdowns in routine
management of emerging issues in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AYK30 | PSPWPI603A | Manage emerging issues | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWS65 | PSPWPI006 | Manage emerging issues | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J328 | PSP60912 | Advanced Diploma of Government (Workplace Inspection) | Qualification |