Accredited course Outline
22/07/2026 7:37 AM AWST
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Certificate III in Retail Operations
Certificate III in Retail Operations
10288VIC
5806
Draft
Approved
State Implementation and Classification
Description
To provide the learner with the opportunity to acquire retail knowledge and skills in sales techniques, presenting merchandise, maintaining stock, security control, as well as working in teams and co-ordinating sales performance.
To provide an opportunity to progress towards further studies with the
Certificate IV of Retail Operations.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17098 | Assess Workplace Competencies Ret025 | 36 | Module | |
| 17094 | Co-ordinate Housekeeping Ret021 | 9 | Module | |
| 17092 | Co-ordinate Work Teams Ret019 | 36 | Module | |
| 17097 | Implement Staff Training Ret024 | 36 | Module | |
| 17093 | Maintain Employee Relations Ret020 | 36 | Module | |
| 17095 | Maintain Store Safety Ret022 | 36 | Module | |
| 17096 | Maintain Store Security Ret023 | 18 | Module |
2. CORE
Phase D1 Supervision
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17099 | Co-ordinate Interaction With Customers Ret026 | 36 | Module | |
| 17100 | Co-ordinate Merchandise Presentation Ret027 | 36 | Module | |
| 17101 | Co-ordinate Sales Performance Ret028 | 36 | Module |
3. CORE
Phase D2 Stock
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17104 | Apply Store Security Systems and Procedures Ret031 | 36 | Module | |
| 17105 | Co-ordinate Hygiene and Sanitation Ret032 | 36 | Module | |
| 17102 | Maintain Stock Control Ret029 | 18 | Module | |
| 17103 | Order Stock Ret030 | 18 | Module |
4. CORE
Phase D3 Recommend Products and Services
5. CORE
Phase E Retail Administration and Finance
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17108 | Co-ordinate Retail Office Ret034 | 36 | Module | |
| 17106 | Co-ordinate Retail Technological Systems Ret033 | 36 | Module | |
| 17102 | Maintain Stock Control Ret029 | 18 | Module | |
| 17103 | Order Stock Ret030 | 18 | Module | |
| 17110 | Prepare Payroll Ret036 | 36 | Module | |
| 17109 | Produce Financial Reports Ret035 | 36 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| N003 | WRR30197 | Certificate III in Retail Operations | Qualification |
VET Info Notes
1 Providers of this course must obtain a copy of the original
accreditation documents (Parts A, B and
C) from the proponent in order to determine the rules for the selection
of the elective modules.
2 This course is the copyright of the Australian National Training
Authority (ANTA). Training
providers who wish to deliver this program must obtain written approval
from the National Wholesale,
Retail and Personal Services Industry Training Council Ltd (National
WRAPS) and be registered by
their State accrediting body.
3 The proponent for this course is the National Wholesale, Retail and
Personal Services Industry
Training Council Ltd (National WRAPS), Suite 2e, 9 Burwood Road,
Burwood, NSW, 2134. The course
was originally accredited in Victoria from 01.07.97 - 30.06.2002. It
has been placed on the National
Register as code 10288.
4 Further information on this program may be obtained from the Manager,
Training Products
Information Service (TPIS) at the WA Department of Training or the
Executive Officer, WRAPS ITC
Inc (WA), telephone (08) 9221 5455 or the WRAPS ITC of each State.
No information