Qualification Outline

Date retreived
22/07/2026 2:22 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Retail Operations

Certificate III in Retail Operations

Qualification
National Code:
WRR30197
State Code:
N003
TGA Status:
Deleted
DTWD Status:
Archived
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
23/09/1997
Approved Date
02/07/1999
Stream of Study
Complete "Other Skills" Course (3222)
VET Act Classifier
C
Nominal Hours
279
Duration
Unspecified
Current Release Number
1.00
Current Release Date
23/09/1997
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 23/09/1997 Current Archived
Description
Schedule
1. CORE

GROUP 1 - LEADING A TEAM

State Code National Code Title Hours Type
N0025 WRRER.2A Co-ordinate work teams 36 Unit of competency
N0026 WRRER.3A Maintain employee relations 36 Unit of competency
2. ELECTIVE

GROUP 2 - IMPLEMENTATION POLICIES TO PROTECT AGAINST LOSS

State Code National Code Title Hours Type
N0027 WRRM.4A Co-ordinate housekeeping 9 Unit of competency
N0028 WRRLP.3A Maintain store safety 36 Unit of competency
N0029 WRRLP.4A Maintain store security 18 Unit of competency
3. ELECTIVES

To be selected as per Training Package rules. GROUP 3 - DEVELOPING AND RECOGNISING RETAIL SKILLS

State Code National Code Title Hours Type
N0031 WRRER.5A Assess workplace competencies 36 Unit of competency
N0030 WRRER.4A Implement staff training 36 Unit of competency
4. ELECTIVE

GROUP 4 - UNITS FROM STREAMS

State Code National Code Title Hours Type
N0038 WRRLP.5A Apply store security systems and procedures 36 Unit of competency
N0344 WRRS.4A Build relationships with customers 36 Unit of competency
N0032 WRRCS.4A Co-ordinate interaction with customers 36 Unit of competency
N0034 WRRM.3A Co-ordinate merchandise presentation 36 Unit of competency
N0035 WRRCA.4A Co-ordinate retail office 36 Unit of competency
N0033 WRRS.3A Co-ordinate sales performance 36 Unit of competency
N0065 WRRSS.14A Hire and sell video products and services 36 Unit of competency
N0036 WRRI.2A Maintain stock control 18 Unit of competency
N0339 WRRLP.7B Monitor food safety plan/program 36 Unit of competency
N0040 WRRCA.5A Operate retail information technology systems 36 Unit of competency
N0037 WRRI.3A Order stock 18 Unit of competency
N0042 WRRF.4A Prepare payroll 36 Unit of competency
N0041 WRRF.3A Produce financial reports 36 Unit of competency
N0052 WRRSS.1A Recommend and fit clothing and accessories 36 Unit of competency
N0053 WRRSS.2A Recommend and fit footwear products and services 36 Unit of competency
N0063 WRRSS.12A Recommend and sell books and advise on reader services 36 Unit of competency
N0059 WRRSS.8A Recommend cameras, photographic equipment and services 36 Unit of competency
N0060 WRRSS.9A Recommend computer products and services 36 Unit of competency
N0055 WRRSS.4A Recommend electrical products and services 36 Unit of competency
N0057 WRRSS.6A Recommend floor covering products and services 36 Unit of competency
N0056 WRRSS.5A Recommend furniture products 36 Unit of competency
N0345 WRRSS.15A Recommend hair/beauty/cosmetic products 36 Unit of competency
N0058 WRRSS.7A Recommend hardware products and services 36 Unit of competency
N0346 WRRSS.16A Recommend health and nutritional products and services 36 Unit of competency
N0054 WRRSS.3A Recommend jewellery products and services 36 Unit of competency
N0051 WRRFS.4A Recommend liquor products 36 Unit of competency
N0349 WRRSS.19A Recommend music/audio products and services 36 Unit of competency
N0064 WRRSS.13A Recommend newsagency products and services 36 Unit of competency
N0348 WRRSS.18A Recommend soft furnishings/fabrics/manchester/haberdashery products and services 36 Unit of competency
N0061 WRRSS.10A Recommend sporting products and services 36 Unit of competency
N0347 WRRSS.17A Recommend toddler/baby products 36 Unit of competency
N0062 WRRSS.11A Recommend toy products 36 Unit of competency
5. ELECTIVE

Changes due to National Reviews/Updates The following unit(s) of competence were part of the original national qualification (or earlier version) but have been updated and replaced by a later version of that unit of competence. Even though the unit name may be slightly different, the national ID number for the unit will have a later version of alphabetic code. For example, unit WRRLP.7A has been replaced by WRRLP.7B. Students who have completed the earlier version of a unit (listed below), should not be disadvantaged and should be given an exemption from the later version (listed above), as the content has usually only been updated due to minor (ie, legislation/Government Acts, etc) updates. Where elements have been added/deleted or significant changes have ocurred, then a new national number entirely will be be issued to reflect the significant change.

State Code National Code Title Hours Type
N0039 WRRLP.7A Co-ordinate hygiene and sanitation 36 Unit of competency
Replaces
State Code National Code Title Type
5806 10288VIC Certificate III in Retail Operations Accredited course
5800 1240 Retailing Accredited course
Replaced By
State Code National Code Title Type
N078 WRR30202 Certificate III in Retail Operations Qualification
N077 WRR30102 Certificate III in Retail Supervision Qualification
VET Info Notes
NOTES:

This training program is a representation of the qualification WRR30197 from
the Retail Training Package WRR97, which should be consulted regarding all
requirements and descriptors.
Entry Requirements
No information
Traineeships and Apprenticeships
No information