Qualification Outline
Date retreived
22/07/2026 6:02 AM AWST
22/07/2026 6:02 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Retail Operations
Certificate III in Retail Operations
Qualification
National Code:
WRR30202
WRR30202
State Code:
N078
N078
TGA Status:
Deleted
Deleted
DTWD Status:
Replaced
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
30/01/2002
Approved Date
23/10/2002
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
280
Duration
1 Semester
Current Release Number
1.00
Current Release Date
30/01/2002
VET Act Conditions
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 30/01/2002 | Current | Approved |
Description
Schedule
1.
CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0696 | WRRLP5B | Apply store security systems and procedures | 36 | Unit of competency |
| N0724 | WRRS4B | Build relationships with customers | 36 | Unit of competency |
| N0690 | WRRI5A | Maintain and order stock | 36 | Unit of competency |
| N0712 | WRRO7A | Profile a retail market | 36 | Unit of competency |
2.
Plus learner must complete one of the following Units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0703 | WRRM6A | Create a display for a small business | 36 | Unit of competency |
| N0702 | WRRM5A | Monitor in-store visual merchandising display | 36 | Unit of competency |
3.
**ELECTIVES**
Learner to select a total of four Elective Units from any Functional Area. A maximum of two Units may be selected from the Recommmend Product and Service area.
One Product or Service related Unit may be selected from another Training Package at Certificate III or IV level.
**CLERICAL/ADMIN**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0664 | WRRCA4B | Coordinate retail office | 36 | Unit of competency |
| N0665 | WRRCA5B | Operate retail information technology systems | 36 | Unit of competency |
4.
**FINANCE**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0675 | WRRF3B | Produce financial reports | 36 | Unit of competency |
5.
**EMPLOYEE RELATIONS**
Elective units BSZ401A, BSZ402A, BSZ403A and BSZ404A must be taken together and equate to one retail unit.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C0085 | BSZ402A | Conduct assessment | 15 | Unit of competency |
| C0084 | BSZ401A | Plan assessment | 15 | Unit of competency |
| C0086 | BSZ403A | Review assessment | 5 | Unit of competency |
| C0087 | BSZ404A | Train small groups | 30 | Unit of competency |
6.
**MERCHANDISING**
One of the following units not already completed as a core unit may be selected:
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0701 | WRRM3B | Co-ordinate merchandise presentation | 36 | Unit of competency |
| N0703 | WRRM6A | Create a display for a small business | 36 | Unit of competency |
| N0702 | WRRM5A | Monitor in-store visual merchandising display | 36 | Unit of competency |
7.
**LOSS PREVENTION**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0694 | WRRLP3B | Maintain store safety | 36 | Unit of competency |
| N0695 | WRRLP4B | Maintain store security | 18 | Unit of competency |
8.
**OPERATIONS**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0713 | WRRO8A | Develop innovative ideas at work | 36 | Unit of competency |
9.
Recommend Products and Services Area
Up to two Units may be completed
**FOOD AND LIQUOR**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0698 | WRRLP7C | Monitor food safety plan/program | 36 | Unit of competency |
| N0731 | WRRSS16B | Recommend health and nutritional products and services | 36 | Unit of competency |
| N0685 | WRRFS4B | Recommend liquor products | 36 | Unit of competency |
10.
**PERSONAL PRODUCTS**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0735 | WRRSS1B | Recommend and fit clothing and accessories | 36 | Unit of competency |
| N0736 | WRRSS2B | Recommend and fit footwear products and services | 36 | Unit of competency |
| N0730 | WRRSS15B | Recommend hair/beauty/cosmetic products | 36 | Unit of competency |
| N0737 | WRRSS3B | Recommend jewellery products and services | 36 | Unit of competency |
11.
**BUSINESS AND LEISURE**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0729 | WRRSS14B | Hire and sell video products and services | 36 | Unit of competency |
| N0727 | WRRSS12B | Recommend and sell books and advise on reader services | 36 | Unit of competency |
| N0742 | WRRSS8B | Recommend cameras, photographic equipment and services | 36 | Unit of competency |
| N0743 | WRRSS9B | Recommend computer products and services | 36 | Unit of competency |
| N0734 | WRRSS19B | Recommend music/audio products and services | 36 | Unit of competency |
| N0728 | WRRSS13B | Recommend newsagency products and services | 36 | Unit of competency |
| N0725 | WRRSS10B | Recommend sporting products and services | 36 | Unit of competency |
| N0726 | WRRSS11B | Recommend toy products | 36 | Unit of competency |
12.
**HOME PRODUCTS**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0738 | WRRSS4B | Recommend electrical products and services | 36 | Unit of competency |
| N0740 | WRRSS6B | Recommend floor covering products and services | 36 | Unit of competency |
| N0739 | WRRSS5B | Recommend furniture products | 36 | Unit of competency |
| N0741 | WRRSS7B | Recommend hardware products and services | 36 | Unit of competency |
| N0733 | WRRSS18B | Recommend soft furnishings/manchester/ haberdashery products and services | 36 | Unit of competency |
| N0732 | WRRSS17B | Recommend toddler/baby products | 36 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| N003 | WRR30197 | Certificate III in Retail Operations | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| S575 | SIR30207 | Certificate III in Retail | Qualification |
VET Info Notes
This training program is a representation of the qualification code WRR30202 taken from the Retail Operations WRR02 which should be consulted for full description of requirements.
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered onto STARS by TPIS for West Coast College of TAFE on 22/10/2002.
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered onto STARS by TPIS for West Coast College of TAFE on 22/10/2002.
Entry Requirements
No information
Traineeships and Apprenticeships