Qualification Outline

Date retreived
22/07/2026 4:44 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Retail Supervision

Certificate III in Retail Supervision

Qualification
National Code:
WRR30102
State Code:
N077
TGA Status:
Deleted
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
30/01/2002
Approved Date
23/10/2002
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
280
Duration
1 Semester
Current Release Number
1.00
Current Release Date
30/01/2002
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 30/01/2002 Current Approved
Description
Schedule
1.

CORE

State Code National Code Title Hours Type
N0669 WRRCS4B Coordinate interaction with customers 36 Unit of competency
N0671 WRRER2B Coordinate work teams 36 Unit of competency
N0672 WRRER3B Maintain employee relations 36 Unit of competency
N0694 WRRLP3B Maintain store safety 36 Unit of competency
N0695 WRRLP4B Maintain store security 18 Unit of competency
2.

ELECTIVES
Learner to select 4 Elective Units. These units may be drawn from any of the Functional Areas.
A maximum of two units can be chosen from the Recommend Product Services Units
One Product or Services related Unit may be selected from another Training Package at AQF level III or IV.

**SELLING**

State Code National Code Title Hours Type
N0723 WRRS3B Coordinate sales performance 36 Unit of competency
3.

**CLERICAL/ADMIN**

State Code National Code Title Hours Type
N0664 WRRCA4B Coordinate retail office 36 Unit of competency
N0665 WRRCA5B Operate retail information technology systems 36 Unit of competency
4.

**INVENTORY**

State Code National Code Title Hours Type
N0690 WRRI5A Maintain and order stock 36 Unit of competency
5.

**FINANCE**

State Code National Code Title Hours Type
N0675 WRRF3B Produce financial reports 36 Unit of competency
6.

**EMPLOYEE RELATIONS**

Elective units BSA401A, BSZ402A and BSZ403A must be taken together and equate to one retail unit.

State Code National Code Title Hours Type
C0085 BSZ402A Conduct assessment 15 Unit of competency
C0084 BSZ401A Plan assessment 15 Unit of competency
C0086 BSZ403A Review assessment 5 Unit of competency
C0087 BSZ404A Train small groups 30 Unit of competency
7.

**MERCHANDISING**

State Code National Code Title Hours Type
N0701 WRRM3B Co-ordinate merchandise presentation 36 Unit of competency
N0703 WRRM6A Create a display for a small business 36 Unit of competency
N0706 WRRO1B Manage merchandise and store presentation 36 Unit of competency
N0702 WRRM5A Monitor in-store visual merchandising display 36 Unit of competency
8.

**OPERATIONS**

State Code National Code Title Hours Type
N0713 WRRO8A Develop innovative ideas at work 36 Unit of competency
N0712 WRRO7A Profile a retail market 36 Unit of competency
9.

Recommend Products and Services Area

Up to two Units may be completed

**FOOD AND LIQUOR**

State Code National Code Title Hours Type
N0698 WRRLP7C Monitor food safety plan/program 36 Unit of competency
N0731 WRRSS16B Recommend health and nutritional products and services 36 Unit of competency
N0685 WRRFS4B Recommend liquor products 36 Unit of competency
10.

**PERSONAL PRODUCTS**

State Code National Code Title Hours Type
N0735 WRRSS1B Recommend and fit clothing and accessories 36 Unit of competency
N0736 WRRSS2B Recommend and fit footwear products and services 36 Unit of competency
N0730 WRRSS15B Recommend hair/beauty/cosmetic products 36 Unit of competency
N0737 WRRSS3B Recommend jewellery products and services 36 Unit of competency
11.

**BUSINESS AND LEISURE **

State Code National Code Title Hours Type
N0729 WRRSS14B Hire and sell video products and services 36 Unit of competency
N0727 WRRSS12B Recommend and sell books and advise on reader services 36 Unit of competency
N0742 WRRSS8B Recommend cameras, photographic equipment and services 36 Unit of competency
N0743 WRRSS9B Recommend computer products and services 36 Unit of competency
N0734 WRRSS19B Recommend music/audio products and services 36 Unit of competency
N0728 WRRSS13B Recommend newsagency products and services 36 Unit of competency
N0725 WRRSS10B Recommend sporting products and services 36 Unit of competency
N0726 WRRSS11B Recommend toy products 36 Unit of competency
12.

**HOME PRODUCTS**

State Code National Code Title Hours Type
N0738 WRRSS4B Recommend electrical products and services 36 Unit of competency
N0740 WRRSS6B Recommend floor covering products and services 36 Unit of competency
N0739 WRRSS5B Recommend furniture products 36 Unit of competency
N0741 WRRSS7B Recommend hardware products and services 36 Unit of competency
N0733 WRRSS18B Recommend soft furnishings/manchester/ haberdashery products and services 36 Unit of competency
N0732 WRRSS17B Recommend toddler/baby products 36 Unit of competency
Replaces
State Code National Code Title Type
N003 WRR30197 Certificate III in Retail Operations Qualification
Replaced By
State Code National Code Title Type
S575 SIR30207 Certificate III in Retail Qualification
VET Info Notes
This training program is a representation of the qualification code WRR30102 taken from the Retail Training Package WRR02 which should be consulted for full description of requirements.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to the CMS by the Training Products Information Service , QA&R, WADT on 13/5/2002.
Entry Requirements
No information
Traineeships and Apprenticeships
No information