Accredited course Outline
Date retreived
22/07/2026 10:26 AM AWST
22/07/2026 10:26 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Unspecified Code Career Start Certificate in Financial Services Operations
Unspecified Code Career Start Certificate in Financial Services Operations
Accredited course
National Code:
State Code:
3577
3577
TGA Status:
Draft
Draft
DTWD Status:
Approved
Approved
State Implementation and Classification
Approved Date
08/12/1994
Field of Education
081101 - Banking And Finance
AQF Level
Unspecified Code
Nominal Hours
459
Duration
Unspecified
Stream of Study
Operatives (3100)
Accredited Date
Expiry Date
VET Act Classifier
C
VET Act Conditions
Description
To provide an accredited entry level training program for people wishing to
enter the industry.
To provide structured training on and off-the-job to develop skills to Level 2
of the Australian Standard Framework.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 31359 | FNS004 | Basic Accounts Procedure & Commercial Apps | 40 | Module |
| 23029 | NOS128V2 | Business Correspondence - Simple Drafts | 10 | Module |
| 31360 | FNS005 | Business Law for Financial Institutions | 70 | Module |
| 65003 | NCS011 | Client Interaction | 17 | Module |
| 23041 | NOS213 | Computer Operations | 17 | Module |
| 31358 | FNS003 | Customer Relations | 20 | Module |
| 23043 | NOS215V2 | Database Fundamentals | 20 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 31357 | FNS002 | Introduction to the Finance Industry | 20 | Module |
| 23019 | NOS116 | Keyboarding - Techniques & Operation | 34 | Module |
| 23015 | 23015 | 10 | Module | |
| 23017 | 23017 | Office Equipment - Routine Tasks | 10 | Module |
| 23016 | NOS108V2 | Records Handling | 14 | Module |
| 31361 | FNS006 | Security | 10 | Module |
| 23044 | NOS216V2 | Spreadsheet Fundamentals | 20 | Module |
| 23027 | 23027 | Telephone Operations | 8 | Module |
| 23068 | NOS222V2 | Word Processing - Functions | 17 | Module |
| 31356 | FNS001 | Work Environment | 20 | Module |
| 65009 | NCS001 | Workplace Communication | 34 | Module |
2. ELECTIVES
In addition to the core requirements trainees will need to complete one of the following two electives. SPECIALIST ELECTIVE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23060 | NOS124V2 | Accounting to Trial Balance | 51 | Module |
| 31362 | FNS007 | Customer Service | 54 | Module |
No information
VET Info Notes
1 Due to the combination of on and off-the-job training for traineeship
programs, the student hours indicated have been reduced in some modules to
provide a total of approximately 450 hours off-the-job training.
2 Through the process of recognition of prior learning trainees may
apply for credits in any accredited course in which they enrol.
3 This course is recognised under the National Framework for Recognition
of Training (NFROT).
programs, the student hours indicated have been reduced in some modules to
provide a total of approximately 450 hours off-the-job training.
2 Through the process of recognition of prior learning trainees may
apply for credits in any accredited course in which they enrol.
3 This course is recognised under the National Framework for Recognition
of Training (NFROT).