Accredited course Outline
22/07/2026 10:59 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate I in Youth in Retailing
Certificate I in Youth in Retailing
12851WA
5812
Replaced
Replaced
State Implementation and Classification
Description
This program aims to provide young persons with the skills necessary for entry level into the retail industry and establish a career path.
The course will provide the learner with the knowledge, skills and attitudes to:
- identify the workplace practices in the retailing industry
- provide quality customer service
- apply effective selling techniques
- operate all point of sale equipment
- communicate effectively with internal and external customers.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17172 | Apply Safe Working Practices Ret005 | 18 | Module | |
| 17087 | Communicate in the Retail Workplace | 36 | Module | |
| 17175 | Interact With Customers Ret010 | 36 | Module | |
| 17059 | Introduction to Retailing Ret001 | 24 | Module | |
| 65011 | NCS003 | Job Seeking Skills | 17 | Module |
| 17089 | Operate Retail Equipment Ret007 | 21 | Module | |
| 17173 | Perform Routine Housekeeping Duties Ret006 | 18 | Module | |
| 17088 | Retail Documentation and Calculations Ret003 | 27 | Module | |
| 17177 | Sell Products and Services Ret014 | 18 | Module | |
| 17171 | Work Effectively in A Retail Environment Ret004 | 18 | Module | |
| 23024 | NOS121V2 | Work\personal Effectiveness | 8 | Module |
No information
VET Info Notes
1. This course is the copyright of the Western Australian Department of
Training on behalf of the
Crown. Training providers who wish to deliver this program must be
registered by their State
accrediting body.
2. The proponent for this course is the West Coast College of TAFE on
behalf of the WA
Department of Training. The course was originally accredited by the
Training Accreditation Council
(TAC) in Western Australia from 4-3-98 to 31-12-2000 It has been
placed on the National Register
as code 12851WA.
3. Further information on this program may be obtained from the Manager,
Training Products
Information Service (TPIS) at the WA Department of Training or the
Director, Academic Services,
West Coast College of TAFE, 35 Kendrew Crescent, Joondalup, WA, 6027
(telephone:
[08] (9233 1000).
No information