Accredited course Outline

Date retreived
22/07/2026 2:54 PM AWST

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Certificate II in Office Skills

Certificate II in Office Skills

Accredited course
National Code:
15391WA
State Code:
5172
TGA Status:
Draft
DTWD Status:
Approved
State Implementation and Classification
Approved Date
14/12/1995
Field of Education
080901 - Secretarial And Clerical Studies
AQF Level
Certificate II in
Nominal Hours
480
Duration
Unspecified
Stream of Study
Complete "Other Skills" Course (3222)
Accredited Date
14/12/1995
Expiry Date
31/12/2000
VET Act Classifier
C
VET Act Conditions
Description

To provide participants with foundation, knowledge, skills and attributes required for a variety of career paths in clerical and administrative occupations where work is carried out under supervision.

Schedule
1. CORE
State Code National Code Title Hours Type
23035 NOS152 Bank Deposits 5 Module
23026 NOS125 Business Calculations 20 Module
23029 NOS128V2 Business Correspondence - Simple Drafts 10 Module
23021 NOS118V2 Computer Operations - Data Retrieval 11 Module
23043 NOS215V2 Database Fundamentals 20 Module
23063 NOS134V2 Financial Source Documents 10 Module
23019 NOS116 Keyboarding - Techniques & Operation 34 Module
23015 23015 Mail 10 Module
23020 NOS117 Numeric Keypad 4 Module
23018 NOS110V2 Occupational Health & Safety in the Office 8 Module
23038 23038 Office Equipment - Non-routine Tasks 14 Module
23017 23017 Office Equipment - Routine Tasks 10 Module
23023 NOS120V2 Office Role & Functions 8 Module
23067 NOS132 Office Supplies 10 Module
23108 NOS151 Petty Cash 10 Module
23069 NOS137V2 Reception Protocol 17 Module
23016 NOS108V2 Records Handling 14 Module
23036 NOS208V2 Records Processing 5 Module
23044 NOS216V2 Spreadsheet Fundamentals 20 Module
23027 23027 Telephone Operations 8 Module
23048 NOS305V2 Text Production 34 Module
23068 NOS222V2 Word Processing - Functions 17 Module
23042 NOS214V2 Word Processing for Operators 51 Module
23022 NOS119 Work Environment 34 Module
23024 NOS121V2 Work\personal Effectiveness 8 Module
23045 NOS142V2 Workplace\team Effectiveness 17 Module
2. ELECTIVES

Electives to a total of 68 hours may be selected from a Certificate II from another study area to replace Group 1 electives. GROUP 1

State Code National Code Title Hours Type
65003 NCS011 Client Interaction 17 Module
23039 Keyboarding - Speed & Accuracy ( 30 Wpm) 51 Module
65007 NCS009 Negotiation Skills 17 Module
23109 Typewriter Skills 10 Module
23014 NOS140V2 Vocational Placement Level 1 40 Module
Replaced By
State Code National Code Title Type
C003 BSA20197 Certificate II in Business (Office Administration) Qualification
VET Info Notes
Course name changed from Certificate II in Office Studies to the above on
2/10/97.
No information
No information