Module Outline

Date retreived
22/07/2026 10:07 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Medical Office Secretarial Procedures

Medical Office Secretarial Procedures

Module
National Code
State Code
22026
DTWD Status
Approved
State Implementation and Classification
Approved Date
08/02/1996
Field of Education
080901 - Secretarial And Clerical Studies
Nominal Hours
40
Description
To provide the learner with the knowledge and skills to be able to undertake
the role of a medical secretary in a modern medical practice, specialists
practice or hospital where there is responsibility for a wide range of duties
from planning for medical and business meetings to making travel arrangements,
operating non-routine office equipment, composing business correspondence,
maintaining office equipment and following copyright requirements.
Range of Variables
Delivery will take place in a classroom or other conducive learning
environment. Strategies should be selected to reflect the nature of the
learning outcomes and the needs of the learners. Some areas of content may be
common to more than one learning outcome and therefore integration may be
appropriate.

Problem solving processes must be incorporated where appropriate in this module
to enable learners to develop and demonstrate the skills and knowledge to be
able to:

-identify, clarify and resolve problems
-assist others to identify and resolve problems
-evaluate and report on effectiveness of solutions and related outcomes

Recognition of Prior Learning

Learners should be provided with the opportunity to demonstrate competence in
all the outcomes of the module through substantiated evidence of competence or
through challenge testing. Prior learning should also be recognised through (
Evidence Guide
Internal Assessment 100%

Assessment methods include:

- practical exercises
- integrated activities
- portfolio
- written short answer/multiple choice item


This subject is to be assessed internally using competence as a measure of
learner achievement. Assessment should be undertaken in an environment
conducive to learning with the provision of relevant sources of information
with supervision and support appropriate to level three of the Australian
Standards Framework.

Assessment Gradings:

Learning Outcome achieved: PASS P
Learning Outcome not yet achieved: HOLD H
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
State Code National Code Title Type
5180 6038 Certificate III in Business (Medical Receptionist) Accredited course
5188 6036 Certificate IV in Business (Medical Secretary/Administrative Assistant) Accredited course