Accredited course Outline
22/07/2026 3:01 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Business (Medical Secretary/Administrative Assistant)
Certificate IV in Business (Medical Secretary/Administrative Assistant)
6036
5188
Draft
Approved
State Implementation and Classification
Description
To provide participants with the skills, knowledge and competencies required to
be able to work within a hospital or medical associated office in an office
administrator/secretarial role with responsibility for performing
administrative duties at advanced skill level and after some experience of
work, for managing the office and supervising the work of others.
Schedule
1. CORE
STAGE ONE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23050 | NOS233 | Audio Transcription - Introduction | 8 | Module |
| 23029 | NOS128V2 | Business Correspondence - Simple Drafts | 10 | Module |
| 23075 | NOS143 | Computer Operations - Fundamentals | 5 | Module |
| 65011 | NCS003 | Job Seeking Skills | 17 | Module |
| 22033 | Manual Medical Billing and Accounting Procedures | 24 | Module | |
| 22023 | Medical Office Clerical Procedures | 34 | Module | |
| 23018 | NOS110V2 | Occupational Health & Safety in the Office | 8 | Module |
| 31295 | Preparation and Application for Rpl | 10 | Module | |
| 23069 | NOS137V2 | Reception Protocol | 17 | Module |
| 46199 | Senior First Aid | 24 | Module | |
| 23042 | NOS214V2 | Word Processing for Operators | 51 | Module |
| 23024 | NOS121V2 | Work\personal Effectiveness | 8 | Module |
| 22024 | Working in A Medical Office Environment | 17 | Module |
2. CORE
STAGE TWO
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23051 | NOS315V2 | Audio Transcription - for Operators | 34 | Module |
| 23037 | NOS141V2 | Business Correspondence - Drafts | 24 | Module |
| 22025 | Computerised Medical Billing and Accounting Procedures | 30 | Module | |
| 22026 | Medical Office Secretarial Procedures | 40 | Module | |
| 22027 | Medical Reception | 34 | Module | |
| 22034 | Medical Terminology - Introduction | 34 | Module | |
| 22028 | Medical Text Production | 50 | Module | |
| 23014 | NOS140V2 | Vocational Placement Level 1 | 40 | Module |
3. CORE
STAGE THREE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 23085 | NOS406V2 | Audio Transcription - Advanced Operators | 34 | Module |
| 23086 | NOS239V2 | Business Correspondence - Composition | 34 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 15017 | NGMS112 | Managing People - Recruitment, Selection and Induction | 34 | Module |
| 22035 | Medical Office Practical Applications | 40 | Module | |
| 22030 | Medical Office Records Management | 17 | Module | |
| 22036 | Medical Practice Management | 34 | Module | |
| 22029 | Medical Terminology - Advanced | 34 | Module | |
| 23084 | NOS236V2 | Office Supervision | 34 | Module |