Module Outline

Date retreived
22/07/2026 1:20 PM AWST

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Use speaking and listening skills to share basic information and convey understanding

Use speaking and listening skills to share basic information and convey understanding

Module
National Code
EGESAL105
State Code
AZ763
DTWD Status
Approved
State Implementation and Classification
Approved Date
30/09/2025
Field of Education
Nominal Hours
30
Description
This unit describes the skills and knowledge required to speak and listen in informal contexts using a respectful tone and body language, recognising and respecting difference in communication styles across cultures.

The unit of competency is applied by individuals who use oral communication in personal, educational or workplace settings.

This unit targets Oral Communication at ACSF Level 1.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
No information
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Elements and Performance Criteria
Speak and listen to basic information
  • 1.1 Use basic greetings to introduce self and share basic information using open, welcoming body language and respectful tone
  • 1.2 Listen actively to others providing basic spoken information
  • 1.3 Verbally respond to basic spoken information provided by others using open, welcoming body language and respectful tone
Respond to and ask simple informal questions
  • 2.1 Respond to simple questions using open, welcoming body language and respectful tone
  • 2.2 Ask simple questions that require short responses using open, welcoming body language and respectful tone
Listen to and follow simple instructions and requests
  • 3.1 Follow simple instructions using open, welcoming body language
  • 3.2 Respond to simple instructions and requests using open, welcoming body language
Replaces
State Code National Code Title Type
AX591 EGEORL102A Speak and listen at EGE level 2 Unit of competency
Associated Qual/Courses
State Code National Code Title Type
BGW62 52916WA Certificate I in Entry to General Education (EGE) Accredited course