Module Outline

Date retreived
23/07/2026 5:22 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Hospitality (Lote)

Hospitality (Lote)

Module
National Code
State Code
65511
DTWD Status
Approved
State Implementation and Classification
Approved Date
Field of Education
110101 - Hospitality
Nominal Hours
34
Description
To enable students to communicate appropriately and
effectively in English and the LOTE (Language Other
Than English), both orally and in writing, in the
area of Hospitality.

To familiarise students with the topic-specific
vocabulary.

To gain knowledge necessary to work as a Language Aide in the Hospitality
Industry.
No information
Evidence Guide
Internal Assessment 100%

1 Take down in writing, a telephone message concerning a reservation or
booking. 10%

2 Role-play based on the Food and Beverage
Industry. 15%

3 Role-play based on the Accommodation
Industry. 15%

4 Role-play based on the Retail Industry. 15%

5 Present a short oral report on aspects of transportation in
Australia. 20%

6 Write a report detailing a client's problem/complaint (minimum 300
words). 25%

I Criteria for Assessment

Successful communication is the focus of all
assessment. In assessing the communicative skills of the student, the
following criteria (subject to language-specific needs) may assist in
determining the level of student performance:

- Clarity of expression
- Command of topic-specific vocabulary
- Appropriateness of language
- Fluency
- Structural accuracy
- Knowledge of subject matter
- Accuracy of information.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
State Code National Code Title Type
9619 Social Science Applied Language Studies Accredited course