Module Outline
Date retreived
22/07/2026 7:52 AM AWST
22/07/2026 7:52 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Garden Centre Retailing Practices
Garden Centre Retailing Practices
Module
National Code
State Code
46014
46014
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/12/1994
Field of Education
050301 - Horticulture
Nominal Hours
34
Description
By the completion of this subject the student should
be able to:
Demonstrate efficient customer service techniques,
till and credit card machine operation, pricing,
labelling and marking of stock, stock display
methods, processing documentation, receiving of
stock.
Explain the reasons for stock rotation and safe garden centre practices and a
clean and tidy working environment.
Suggest "add on" sales lines and solutions to
customers' problems.
be able to:
Demonstrate efficient customer service techniques,
till and credit card machine operation, pricing,
labelling and marking of stock, stock display
methods, processing documentation, receiving of
stock.
Explain the reasons for stock rotation and safe garden centre practices and a
clean and tidy working environment.
Suggest "add on" sales lines and solutions to
customers' problems.
No information
Evidence Guide
Internal Assessment 100%
Practical work 10%
Site visit reports x 2 20%
Assignment 1 (Customer service) 15%
Assignment 2 (Display methods) 15%
Tests x 4 40%
Practical work 10%
Site visit reports x 2 20%
Assignment 1 (Customer service) 15%
Assignment 2 (Display methods) 15%
Tests x 4 40%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 4023 | Certificate III in Amenity Horticulture | Accredited course | |
| 4071 | Certificate III in Amenity Horticulture | Accredited course | |
| 4525 | 1003 | Floristry | Accredited course |
| 4076 | Garden Centre Practice | Accredited course | |
| 4077 | Horticultural Practice (Amenity) | Accredited course |