Module Outline
Date retreived
22/07/2026 9:34 AM AWST
22/07/2026 9:34 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Retail Operation Fundamentals
Retail Operation Fundamentals
Module
National Code
State Code
21060
21060
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/12/1994
Field of Education
080501 - Sales
Nominal Hours
50
Description
To provide participants with the skills and knowledge required to be able to
operate effectively in a retail environment in the role as a sales assistant.
To provide sales assistants with a fundamental understanding of retail
management principles, retail inventory management, retail product knowledge,
and retail store operation fundamentals.
operate effectively in a retail environment in the role as a sales assistant.
To provide sales assistants with a fundamental understanding of retail
management principles, retail inventory management, retail product knowledge,
and retail store operation fundamentals.
Range of Variables
This module provides for delivery by a combination of on-the-job and
off-the-job training in a variety of modes.
Strategies should be selected to reflect the nature of the learning outcomes
and the needs of the participant.
Some areas of content may be common to more than one learning outcome and
therefore integration may be appropriate.
Problem-solving processes must be incorporated where appropriate in this module:
-identify routine problems
-identify and access options
-implement solution.
off-the-job training in a variety of modes.
Strategies should be selected to reflect the nature of the learning outcomes
and the needs of the participant.
Some areas of content may be common to more than one learning outcome and
therefore integration may be appropriate.
Problem-solving processes must be incorporated where appropriate in this module:
-identify routine problems
-identify and access options
-implement solution.
Evidence Guide
Internal Assessment 100%
The demands of any assessment task should be no more than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.
Where practicable, assessment tasks should relate to the participant's
vocational focus.
The demands of any assessment task should be no more than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.
Where practicable, assessment tasks should relate to the participant's
vocational focus.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 5807 | Certificate III in Computer Retailing | Accredited course | |
| 0260 | P0747 | Course In Retail Operation Fundamentals | Accredited course |
| 5800 | 1240 | Retailing | Accredited course |