Qualification Outline

Date retreived
22/07/2026 12:30 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Business (Frontline Management)

Certificate III in Business (Frontline Management)

Qualification
National Code:
BSB30504
State Code:
C655
TGA Status:
Deleted
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
17/08/2001
Approved Date
08/07/2005
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
180
Duration
1 Semester
Current Release Number
1.00
Current Release Date
17/08/2001
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 17/08/2001 Current Approved
Description
Schedule
1.

Requiring 6 units for the qualification, consisting of 4 specialist units and 2 extra units from the lists below.

CORE UNITS: Learners to select four (4) units from the following list. Two (2) of the units selected must be Frontline Management units (i.e. must include BSBFLM in the unit code) and BSBCMN311A - Maintain workplace safety must be included:

State Code National Code Title Hours Type
C7028 BSBFLM303B Contribute to effective workplace relationships 30 Unit of competency
C7033 BSBFLM312A Contribute to team effectiveness 30 Unit of competency
C3546 BSBCMN311A Maintain Workplace Safety 20 Unit of competency
C3537 BSBCMN302A Organise personal work priorities and development 30 Unit of competency
C7029 BSBFLM305B Support operational plan 40 Unit of competency
2.

ELECTIVE UNITS: Learners to select two (2) units from the following list, of which one (1) unit must be a Frontline Management unit (i.e. must include BSBFLM in the unit code):

State Code National Code Title Hours Type
C4634 BSBEBUS403A Communicate electronically 30 Unit of competency
C3545 BSBCMN310A Deliver and Monitor a Service to Customers 20 Unit of competency
C6984 BSBCMN416A Identify risk and apply risk management processes 40 Unit of competency
C4640 BSBEBUS409A Lead and facilitate e-staff 40 Unit of competency
C6987 BSBCMN419A Manage projects 50 Unit of competency
C7030 BSBFLM306B Provide workplace information and resourcing plans 30 Unit of competency
C7032 BSBFLM311B Support a workplace learning environment 30 Unit of competency
C7031 BSBFLM309B Support continuous improvement systems and processes 30 Unit of competency
C3547 BSBCMN312A Support Innovation and Change 20 Unit of competency
Replaces
State Code National Code Title Type
C318 BSB30501 Certificate III in Business (Frontline Management) Qualification
Replaced By
State Code National Code Title Type
D143 BSB31207 Certificate III in Frontline Management Qualification
VET Info Notes
This training program is a representation of the qualification code BSB30504 taken from the Business Services Training Package BSB01 which should be consulted for full description of requirements. BSB01 is endorsed until 30/08/04.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. NOTE: The rules of this qualification are different from the general pattern of qualifications in the Business Services Training Package. The reasons for this are explained in the section on Design of the Business Services Training Package Qualifications under the heading "Exceptions to the rules".

4. This qualification was entered on to STARS by Central TAFE on 23/07/04.
Entry Requirements
No information
Traineeships and Apprenticeships
No information