Qualification Outline

Date retreived
22/07/2026 10:08 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Automotive (Administration - Service Reception)

Certificate II in Automotive (Administration - Service Reception)

Qualification
National Code:
AUR20299
State Code:
E106
TGA Status:
Deleted
DTWD Status:
Archived
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
13/09/1999
Approved Date
—
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
385
Duration
Unspecified
Current Release Number
1.00
Current Release Date
13/09/1999
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 13/09/1999 Current Archived
Description
Schedule
1.

COMPULSORY COMMON CORE

State Code National Code Title Hours Type
E1315 AUR70314A Contribute to workplace communication 18 Unit of competency
W1545 AUR70421B Establish relations with customers 18 Unit of competency
W1346 AUR70125B Follow workplace Occupational Health and Safety requirements 18 Unit of competency
W1544 AUR70278B Use and maintain workplace tools and equipment 18 Unit of competency
2.

COMPULSORY STREAM

State Code National Code Title Hours Type
C1381 BSAENT101B Apply knowledge of enterprise to complete routine administrative tasks 10 Unit of competency
C1382 BSAENT201B Apply knowledge of enterprise to promote its products and services 30 Unit of competency
C1399 BSAORG301B Coordinate own work schedule with that of others to achieve agreed team/section goals 15 Unit of competency
C1397 BSAORG101B Follow established work schedules to achieve designated team/section goals 10 Unit of competency
C1390 BSAINF102B Handle information to maintain access to and security of records 10 Unit of competency
W1537 AUR52327B Identify, clarify and resolve problems 28 Unit of competency
C0075 BSAFIN301B Maintain daily financial records for accounting purposes 40 Unit of competency
C1393 BSAINF301B Maintain information records system to ensure its integrity 10 Unit of competency
C1411 BSATEC202B Operate a computer to gain access to and retrieve data 30 Unit of competency
C1408 BSATEC101B Operate a range of office equipment to complete routine tasks 10 Unit of competency
C1424 BSATEM101B Participate in a team to achieve designated tasks 10 Unit of competency
C1425 BSATEM201B Participate in allocation and completion of team tasks 20 Unit of competency
C1384 BSAENT301B Provide information & advice regarding the products/services of the enterprise to meet client needs 15 Unit of competency
E1275 AUR51356A Read in the workplace 12 Unit of competency
C1372 BSACOM101B Receive and pass on messages to facilitate communication flow 5 Unit of competency
W1536 AUR51677B Use numbers in the workplace 12 Unit of competency
E1274 AUR51179A Write routine texts in the workplace 12 Unit of competency
3.

ELECTIVES

Learner to select 3 electives from any endorsed Training Package related to the enterprise.

State Code National Code Title Hours Type
E1226 AUR41903A Apply relevant finance, leasing and insurance contracts/policies 12 Unit of competency
E1270 AUR48909A Clean glass surfaces 18 Unit of competency
C1391 BSAINF201B Handle mail to facilitate information flow 15 Unit of competency
C1413 BSATEC204B Organise the copying and collating of documents 10 Unit of competency
E1306 AUR65349A Prepare written repair quotation 12 Unit of competency
E1271 AUR49909A Spot clean internal/external surfaces 8 Unit of competency
Replaced By
State Code National Code Title Type
W199 AUR20105 Certificate II in Automotive Administration Qualification
VET Info Notes
This training program is a representation of the qualification code AUR20299 taken from the Automotive Training Package AUR99 which should be consulted for full description of requirements. AUR99 is accredited until [ACCREDITATION END DATE].

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered onto STARS by TPIS for South East Metropolitan College of TAFE on 14/03/2002.
Entry Requirements
No information
Traineeships and Apprenticeships
No information