Qualification Outline

Date retreived
22/07/2026 6:23 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Automotive Administration

Certificate II in Automotive Administration

Qualification
National Code:
AUR20105
State Code:
W199
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0809 - Office Studies
Original TGA Release Date
20/12/2011
Approved Date
16/01/2006
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
260
Duration
2 Semesters
Current Release Number
2.00
Current Release Date
20/12/2011
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
2.00 20/12/2011 Current Approved
Description

This qualification covers the skills and knowledge required to perform a range of administrative tasks within an automotive retail, service or repair business. It is suitable for entry into the automotive retail, service and repair industry.

Job roles/employment outcomes
The Certificate II in Automotive Administration is intended to prepare new employees or recognise and develop existing workers who are performing office and administrative functions in an automotive retail, service or repair business.

Employment outcomes targeted by this qualification include:
clerical workers
office assistants.

Application
This qualification is suitable for an Australian Apprenticeship pathway.

Schedule
1. Core Units

All seven (7) units must be completed

State Code National Code Title Hours Type
W5256 AURC272003A Apply environmental regulations and best practice in a workplace or business 20 Unit of competency
W2828 AURC270103A Apply safe working practices 20 Unit of competency
W2827 AURC261314A Contribute to quality work outcomes 20 Unit of competency
W2826 AURC252327A Identify, clarify and resolve problems 20 Unit of competency
W2798 AURA254280A Operate in an automotive administration environment 20 Unit of competency
W2797 AURA254180A Operate information technology systems 20 Unit of competency
W2822 AURC251179A Write routine texts in the workplace and complete automotive documentation 20 Unit of competency
2. Group A Elective Units

A minimum of one (1) units to be chosen from Group A
Please refer to the Training Package for the full details of available units

State Code National Code Title Hours Type
W2832 AURC270889A Communicate business information 16 Unit of competency
W2831 AURC270789A Communicate effectively in the workplace 20 Unit of competency
W2830 AURC270688A Work effectively with others 20 Unit of competency
3. Group B Other Elective Units

The balance of units, to a maximum of five (5) may be completed from Group B
Please refer to the Training Package for the full details of available options and units

State Code National Code Title Hours Type
W2963 AURS241608A Carry out cash and/or credit/funds transfer transactions 20 Unit of competency
D0712 BSBFLM303C Contribute to effective workplace relationships 30 Unit of competency
W2827 AURC261314A Contribute to quality work outcomes 20 Unit of competency
WB897 BSBFLM312C Contribute to team effectiveness 30 Unit of competency
D0782 BSBITU202A Create and use spreadsheets 20 Unit of competency
D0651 BSBCUS201A Deliver a service to customers 40 Unit of competency
D0545 BSBADM311A Maintain business resources 20 Unit of competency
D3655 MSAENV272B Participate in environmentally sustainable work practices 20 Unit of competency
VET Info Notes
This training program is a representation of the qualification code AUR20105 taken from the Automotive Retail, Service and Repair Training Package AUR05 which should be consulted for a full description of requirements. AUR05 is endorsed until 1/1/2008.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the Training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to the STARS by the METS CSSN on 31 October 2005.
Entry Requirements

Not Applicable

Traineeships and Apprenticeships
(TR06100) AUTOMOTIVE ADMINISTRATION (LEVEL 2) Traineeship