Qualification Outline
Date retreived
22/07/2026 8:28 AM AWST
22/07/2026 8:28 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Business (Frontline Management)
Diploma of Business (Frontline Management)
Qualification
National Code:
BSB51001
BSB51001
State Code:
C339
C339
TGA Status:
Deleted
Deleted
DTWD Status:
Replaced
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
17/08/2001
Approved Date
08/01/2002
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
630
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
17/08/2001
VET Act Conditions
—
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 17/08/2001 | Current | Approved |
Description
Schedule
1.
Learners must complete all of the 11 units listed below.
* NOTE: the rules of this qualification are different from the general pattern of qualifications in the Business Services Training Package. The reasons for this are explained in the section on Design of the Business Services Training Pcakage Qualifications under the heading "Exceptions to the rule".
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C3613 | BSBFLM511A | Develop a workplace learning environment | 60 | Unit of competency |
| C3721 | BSBMGT505A | Ensure a safe workplace | 50 | Unit of competency |
| C3605 | BSBFLM503A | Establish effective workplace relationships | 60 | Unit of competency |
| C3612 | BSBFLM510A | Facilitate and capitalise on change and innovation | 60 | Unit of competency |
| C3606 | BSBFLM504A | Facilitate work teams | 40 | Unit of competency |
| C3607 | BSBFLM505A | Manage operational plan | 60 | Unit of competency |
| C3603 | BSBFLM501A | Manage personal work priorities and professional development | 60 | Unit of competency |
| C3609 | BSBFLM507A | Manage quality customer service | 60 | Unit of competency |
| C3608 | BSBFLM506A | Manage workplace information systems | 60 | Unit of competency |
| C3611 | BSBFLM509A | Promote continuous improvement | 60 | Unit of competency |
| C3604 | BSBFLM502A | Provide leadership in the workplace | 60 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| 9036 | 7042 | Frontline Management | Accredited course |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C663 | BSB51004 | Diploma of Business (Frontline Management) | Qualification |
VET Info Notes
This training program is a representation of the qualification code BSB51001 taken from the Business Services Training Package BSB01 which should be consulted for full description of requirements. BSB01 is accredited until 30/08/2004.
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the CMS by the Central TAFE on 08/01/02.
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the CMS by the Central TAFE on 08/01/02.
Entry Requirements
No information
Traineeships and Apprenticeships