Qualification Outline
22/07/2026 7:54 AM AWST
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Diploma of Business (Frontline Management)
Diploma of Business (Frontline Management)
BSB51004
C663
Deleted
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 17/08/2001 | Current | Approved |
Description
Schedule
1.
Requiring 11 units for the qualification.
SPECIALIST UNITS: Learners to select eight (8) specialist units from the following list, of which one (1) must be
BSBMGT505A - Ensure a safe workplace.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C7046 | BSBFLM511B | Develop a workplace learning environment | 50 | Unit of competency |
| C3721 | BSBMGT505A | Ensure a safe workplace | 50 | Unit of competency |
| C7047 | BSBFLM512A | Ensure team effectiveness | 50 | Unit of competency |
| C7045 | BSBFLM510B | Facilitate and capitalise on change and innovation | 50 | Unit of competency |
| C7044 | BSBFLM509B | Facilitate continuous improvement | 50 | Unit of competency |
| C7040 | BSBFLM503B | Manage effective workplace relationships | 50 | Unit of competency |
| C7041 | BSBFLM505B | Manage operational plan | 50 | Unit of competency |
| C7039 | BSBFLM501B | Manage personal work priorities and professional development | 50 | Unit of competency |
| C7043 | BSBFLM507B | Manage quality customer service | 50 | Unit of competency |
| C7042 | BSBFLM506B | Manage workplace information systems | 60 | Unit of competency |
2.
ADDITIONAL UNITS: Learners to select three (3) units from the following list (which may include one or both of the units not yet chosen from the specialist group of units listed in group 1).
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C4634 | BSBEBUS403A | Communicate electronically | 30 | Unit of competency |
| C6984 | BSBCMN416A | Identify risk and apply risk management processes | 40 | Unit of competency |
| C4640 | BSBEBUS409A | Lead and facilitate e-staff | 40 | Unit of competency |
| C7048 | BSBFLM513A | Manage budgets and financial plans within the work team | 50 | Unit of competency |
| C3736 | BSBMGT507A | Manage environmental performance | 40 | Unit of competency |
| C7049 | BSBFLM514A | Manage people | 50 | Unit of competency |
| C6987 | BSBCMN419A | Manage projects | 50 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C339 | BSB51001 | Diploma of Business (Frontline Management) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D173 | BSB51107 | Diploma of Management | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. NOTE: The rules for this qualification are different from the general pattern of qualifications in the Business Services Training Package . The reasons for this are explained in the section on Design of the Business Services Training Package Qualifications under the heading "Exceptions to the rules".
4. This qualification was entered on to STARS by Central TAFE on 28/07/04.