Qualification Outline

Date retreived
22/07/2026 7:55 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Tourism (Visitor Information Services)

Certificate III in Tourism (Visitor Information Services)

Qualification
National Code:
THT30698
State Code:
C062
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
05/06/1998
Approved Date
05/11/1999
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
495
Duration
Unspecified
Current Release Number
1.00
Current Release Date
05/06/1998
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 05/06/1998 Current Archived
Description
Schedule
1. CORE
State Code National Code Title Hours Type
C0477 THTSOP03A Access and interpret product information 55 Unit of competency
E0060 THHGCT01A Access and retrieve computer data 10 Unit of competency
E0015 THHGGA01A Communicate on the telephone 5 Unit of competency
E0017 THHGCS03A Deal with conflict situations 20 Unit of competency
C0494 THTTCO01A Develop and update tourism industry knowledge 25 Unit of competency
E0003 THHCOR03A Follow health, safety and security procedures 5 Unit of competency
E0037 THHGGA02A Perform clerical procedures 20 Unit of competency
E0055 THHGFA01A Process financial transactions 15 Unit of competency
E0061 THHGCT02A Produce documents on computer 30 Unit of competency
C0478 THTSOP04A Sell tourism products and services 40 Unit of competency
C0476 THTSOP02A Source and provide destination information and advice 85 Unit of competency
E0002 THHCOR02A Work in a socially diverse environment 10 Unit of competency
E0001 THHCOR01A Work with colleagues and customers 15 Unit of competency
2. ELECTIVES

SELECT A MINIMUM OF FOUR ADDITIONAL UNITS FROM THE FOLLOWING : SALES/OFFICE OPERATIONS

State Code National Code Title Hours Type
C0481 THTSOP07A Book and co-ordinate supplier services 25 Unit of competency
C0490 THTSOP16A Maintain a product inventory 15 Unit of competency
C0475 THTSOP01A Operate an automated information system 40 Unit of competency
C0479 THTSOP05A Prepare quotations 20 Unit of competency
C0483 THTSOP09A Process non air documentation 15 Unit of competency
C0480 THTSOP06A Receive and process reservations 20 Unit of competency
3. ELECTIVE

PLANNING & PRODUCT DEVELOPMENT

State Code National Code Title Hours Type
C0472 THTPPD12A Develop host community awareness of tourism 30 Unit of competency
C0462 THTPPD02A Research tourism data 100 Unit of competency
C0463 THTPPD03A Source and package tourism products and services 50 Unit of competency
4. ELECTIVE

SALES & MARKETING

State Code National Code Title Hours Type
E0147 THHGCS07A Co-ordinate marketing activities 30 Unit of competency
C0492 THTSMA01A Co-ordinate the production of brochures and marketing materials 40 Unit of competency
C0493 THTSMA02A Create a promotional display/stand 20 Unit of competency
E0032 THHGCS08A Establish and conduct business relationships 40 Unit of competency
E0045 THHGCS04A Make presentations 30 Unit of competency
E0041 THHGCS06A Plan and implement sales activities 20 Unit of competency
5. ELECTIVE

MERCHANDISE SALES

State Code National Code Title Hours Type
N0013 WRRS.2A Advise on products and services 27 Unit of competency
N0007 WRRCS.2A Apply point of sale handling procedures 21 Unit of competency
N0011 WRRM.1A Merchandise products 36 Unit of competency
N0006 WRRLP.2A Minimise theft 21 Unit of competency
N0012 WRRS.1A Sell products and services 18 Unit of competency
6. ELECTIVE

GENERAL ADMINISTRATION

State Code National Code Title Hours Type
E0038 THHGGA07A Control and order stock 25 Unit of competency
E0050 THHGGA04A Prepare business documents 25 Unit of competency
E0052 THHGGA06A Receive and store stock 10 Unit of competency
7. ELECTIVE

FINANCIAL ADMINISTRATION

State Code National Code Title Hours Type
E0057 THHGFA03A Audit financial procedures 20 Unit of competency
E0056 THHGFA02A Maintain financial records 45 Unit of competency
E0058 THHGFA04A Prepare financial statements 35 Unit of competency
8. ELECTIVE

COMPUTER TECHNOLOGY

State Code National Code Title Hours Type
E0062 THHGCT03A Design and develop computer documents, reports and worksheets 15 Unit of competency
9. ELECTIVE

TRAINING

State Code National Code Title Hours Type
E0018 THHGTR01A Coach others in job skills 20 Unit of competency
VET Info Notes
GENERAL NOTE

This training program is a representation of the qualification THT30698 taken
from the Tourism Training Package which should be consulted for full
descriptions of requirements. THT98 is accredited until 06/05/2001.

1. This qualification is the copyright of The Australian National Training
Authority. RTOs who wish
to deliver this qualification must be registered by their State
accrediting body.

2. Further information on this qualification is contained in the Training
Package available from Australian
Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to the CMS by the Training Products
and Information Service on 22/9/99.
Entry Requirements
No information
Traineeships and Apprenticeships
No information