Qualification Outline

Date retreived
22/07/2026 12:47 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Customer Contact Leadership

Diploma of Customer Contact Leadership

Qualification
National Code:
ICT50102
State Code:
C543
TGA Status:
Deleted
DTWD Status:
Archived
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
Approved Date
—
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
0
Duration
Unspecified
VET Act Conditions
—
Description
Schedule
No information
Replaced By
State Code National Code Title Type
D165 BSB50307 Diploma of Customer Contact Qualification
VET Info Notes
This training program is a representation of the qualification code ICT50102 taken from the Telecommunications Training Package ICT02 which should be consulted for full description of requirements. ICT02 is endorsed until 30/09/2005.

1. This qualification is the copyright of The Department of Education, Science and Training.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to STARS by Central CSSN on 26/02/2007.
Entry Requirements
No information
Traineeships and Apprenticeships
No information