Qualification Outline

Date retreived
22/07/2026 6:02 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Business (Employment Services)

Certificate IV in Business (Employment Services)

Qualification
National Code:
BSB41904
State Code:
C662
TGA Status:
Deleted
DTWD Status:
Deleted
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
17/08/2001
Approved Date
12/08/2004
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
410
Duration
1 Semester
Current Release Number
1.00
Current Release Date
17/08/2001
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 17/08/2001 Current Approved
Description
Schedule
1.

Requiring ten (10) units for the qualification;

CORE UNITS: Learners to complete the four (4) units from the Employment Services domain listed below.

State Code National Code Title Hours Type
C7014 BSBEMS401A Develop and implement business development strategies to expand client base 40 Unit of competency
C7015 BSBEMS402A Develop and implement strategies to source and assess candidates 40 Unit of competency
C7016 BSBEMS403A Develop and provide employment management services to candidates 40 Unit of competency
C7017 BSBEMS404A Manage the recruitment process for client organisations 50 Unit of competency
2.

PLUS - Learners to select a minimum of three (3) units from the Common Business units at Certificate IV listed below.

State Code National Code Title Hours Type
C6986 BSBCMN418A Address customer needs 30 Unit of competency
C3553 BSBCMN405A Analyse and present research information 40 Unit of competency
C7834 BSBCMN421A Assist with compliance with OHS and other relevant laws 40 Unit of competency
C3555 BSBCMN407A Coordinate business resources 20 Unit of competency
C6985 BSBCMN417A Coordinate customer service activities 30 Unit of competency
C3558 BSBCMN410A Coordinate implementation of customer service strategies 30 Unit of competency
C3552 BSBCMN404A Develop teams and individuals 40 Unit of competency
C3550 BSBCMN402A Develop work priorities 30 Unit of competency
C3551 BSBCMN403A Establish business networks 40 Unit of competency
C6984 BSBCMN416A Identify risk and apply risk management processes 40 Unit of competency
C3561 BSBCMN413A Implement and monitor environmental policies 40 Unit of competency
C3554 BSBCMN406A Maintain business technology 30 Unit of competency
C6983 BSBCMN415A Manage first aid policy 10 Unit of competency
C6987 BSBCMN419A Manage projects 50 Unit of competency
C3559 BSBCMN411A Monitor a safe workplace 40 Unit of competency
C3560 BSBCMN412A Promote innovation and change 30 Unit of competency
C3557 BSBCMN409A Promote products and services 20 Unit of competency
C7038 BSBFLM412A Promote team effectiveness 40 Unit of competency
C3556 BSBCMN408A Report on financial activity 40 Unit of competency
C6982 BSBCMN414A Undertake marketing activities 40 Unit of competency
C6988 BSBCMN420A Write complex documents 50 Unit of competency
3.

PLUS - Learners to select three (3) units from the Business Services Training Package or any other endorsed Training Package of which a minimum of two (2) units must be from a Certificate IV qualification and one (1) unit may be included from a Certificate III or Diploma qualification. Units from other Training Packages must not duplicate units selected from the Business Services Training Package. All units selected must contribute to and combine to form a work outcome.

State Code National Code Title Hours Type
C6986 BSBCMN418A Address customer needs 30 Unit of competency
C3559 BSBCMN411A Monitor a safe workplace 40 Unit of competency
C3672 BSBADM405A Organise meetings 50 Unit of competency
No information
VET Info Notes
This training program is a representation of the qualification code BSB41904 taken from the Business Services Training Package BSB01 which should be consulted for full description of requirements. BSB01 is endorsed until 30/08/04.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to STARS by Central TAFE on 26/07/04.
Entry Requirements
No information
Traineeships and Apprenticeships
No information