Skill set Outline

Information current as of
20/10/2026 7:49 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Customer Service Skill Set

Customer Service Skill Set

Skill set
National Code
—
State Code
AE134
TGA Status
N/A
DTWD Status
Approved
Associated Qualification
Certificate III in Hospitality
National Code
SIT30616
State Code
AZT7
TGA Status
Replaced
DTWD Status
Replaced
National Endorsed, State Implementation and Classification
AQF Level
Statement of Attainment at Certificate III Level
Field of Education
1101 - Food And Hospitality
Skillset Type
State
Approved Date
03/07/2020
Nominal Hours
75
Duration
1 Semester
Description
Pathway Information
Licensing / Regulatory Information
Target Group
Suggested words for statement of attainment
General notes
Schedule
No information
No information