Elements and Performance Criteria

This unit covers the work involved in matching furnishing style/materials/costs to meet a customer's order

OHS requirements include legislation, building codes, material safety management systems, hazardous substances and dangerous goods codes and safe operating procedures
Work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, authorised handling procedures and organisation insurance requirements
Work requires individuals to demonstrate conceptual ability, discretion, judgement and problem solving skills

The matching of furnishing style/materials to meet a customer order is undertaken in accordance with established enterprise procedures and practices
Work is generally performed with little external assistance and with minimal supervision or direction
Customers may be internal or external

Customer requirements
Product and style catalogues
Work procedures/instructions
Manufacturer/designer specifications and instructions
Organisation work specifications and requirements
Legislation/regulations/national and industry codes and practices relevant to the product
Quality and Australian standards and procedures

Critical aspects of evidence
Locate, interpret and apply relevant information
Apply safety requirements throughout the work sequence, including the use of personal protective clothing and equipment

On two occasions involving different products, match furnishing style/materials to meet customer requirements and:

evaluate design and design requirements
evaluate furnishing styles and materials and compare them to customer requirements
suggest improvements to stock line designs and materials and where appropriate, negotiate changes
identify the impact of decisions in terms of commercial, environmental and safety risks
Work effectively with others

Resource implications
Product lists, furnishing style catalogues or references and customer requirements.

Method of assessment
Assessment methods must confirm consistency of performance over time and in a range of workplace relevant contexts.
Assessment should be by direct observation of tasks and questioning on underpinning knowledge.
Assessment should be conducted over time and will generally be in conjunction with assessment of other units of competency.

Context of assessment
Assessment may occur on the job or in a simulated workplace facility with relevant equipment, simulated work instructions and deadlines.