Unit of competency Outline
Date retreived
22/07/2026 6:00 PM AWST
22/07/2026 6:00 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop a knowledge management strategy
Develop a knowledge management strategy
Unit of competency
National Code
ICTDBS602
ICTDBS602
State Code
AUT50
AUT50
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
80
Description
This unit describes the skills and knowledge required to develop a knowledge management strategy for an organisation. It includes analysing existing systems, determining requirements, and developing a strategy to meet those requirements.It applies to individuals who may be managing a knowledge management team, or who are working in a senior role with line management responsibility.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Analyse existing knowledge management arrangements
- 1.1 Identify existing arrangements for the capture and use of knowledge, and information, from both internal and external sources
- 1.2 Distinguish between arrangements for managing knowledge and information management
- 1.3 Analyse the importance of knowledge management concepts in the identified organisation
- 1.4 Evaluate the effectiveness of existing procedures and systems in meeting the needs of clients, organisational aims, objectives, and standards
- 1.5 Identify the improvements in the organisation's strategic use of knowledge, and prepare a cost-benefit analysis
2. Evaluate knowledge management options
- 2.1 Investigate the methods for capturing and using knowledge held by people within a business, and identify and evaluate barriers to their use
- 2.2 Evaluate knowledge management software and make recommendations regarding its usefulness, and likely benefit, to the organisation
- 2.3 Investigate incentives and reward systems to support knowledge management for their relevance to a business
- 2.4 Determine non-technical business requirements for maintaining and accessing an integrated knowledge database, according to organisational requirements
3. Develop a knowledge-management strategy
- 3.1 Develop a knowledge management strategy in consultation with staff for the capture and strategic use of organisational knowledge
- 3.2 Design business processes to support knowledge management, according to the organisation's knowledge management strategy, and budget
- 3.3 Plan an executive support system as part of the knowledge management strategy, to improve managerial decision-making according to organisational requirements
- 3.4 Cost the technology requirements for the implementation of the strategy, and include this costing in knowledge management budgeting
- 3.5 Design, or redesign, processes for a periodic review of knowledge management within the business in order to ensure ongoing efficiency and effectiveness
- 3.6 Ensure that the knowledge management strategy meets the organisational requirements identified in its overall business plan, and knowledge management strategy
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D7780 | ICADBS602A | Develop a knowledge management strategy | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OBU85 | ICTDBS605 | Develop knowledge management strategies | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWA0 | ICT60115 | Advanced Diploma of Information Technology | Qualification |