Unit of competency Outline

Date retreived
24/07/2026 7:37 AM AWST

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Promote equity in access to the service

Promote equity in access to the service

Unit of competency
National Code
CHCECE051
State Code
ODK24
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/07/2021
View on TGA
State Implementation and Classification
Approved Date
30/11/2021
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
30/11/2021
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to actively promote a service and engage and enhance participation of underrepresented or equity groups.This unit applies to educators working at a leadership level in children’s education and care services in Australia. Work is undertaken collaboratively according to the philosophy of the service. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify local community demographics.
  • 1.1. Establish the demographic make-up of the local community.
  • 1.2. Analyse attendance patterns to identify groups of children from the local community who are underrepresented in using the service.
  • 1.3. Develop strategies to better engage with underrepresented groups in the local community.
  • 1.4. Encourage increased use of service by underrepresented local groups and collaborate with all relevant parties to monitor progress.
2. Develop strategies to enhance participation.
  • 2.1. Research and identify potential barriers to use of the service and the characteristics and preferences of potential users.
  • 2.2. Identify, develop and document strategies that will facilitate engagement with underrepresented client groups.
  • 2.3. Research funding program and service eligibility criteria and determine their impact on strategies developed.
  • 2.4. Obtain and interpret information on groups that must be given priority access according to service policies.
  • 2.5. Critically evaluate service practices and policies against access and equity principles and recommend required changes and improvements.
3. Implement strategies.
  • 3.1. Implement strategies in collaboration with all relevant parties.
  • 3.2. Promote services to client groups by developing and providing information in ways suited to specific audience needs.
  • 3.3. Integrate clear information about eligibility criteria and their rationale in communications.
  • 3.4. Establish feedback processes that enable people to provide information about their experiences in accessing the service.
  • 3.5. Gather applicant data and assess applications for the service based on strategies and associated criteria.
  • 3.6. Communicate decisions providing rationale, and clearly explain waiting list procedures.
  • 3.7. Refer and support applicants to access other services according to their needs.
4. Review outcomes.
  • 4.1. Monitor and evaluate strategies to enhance participation of underrepresented groups.
  • 4.2. Accurately calculate the achievement of targets based on service data.
  • 4.3. Collaborate with relevant parties to identify and implement improvements.
No information
No information
Replaces
State Code National Code Title Type
AVC05 CHCECE027 Promote equity in access to the service Unit of competency