Unit of competency Outline
Date retreived
22/07/2026 9:47 PM AWST
22/07/2026 9:47 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work with others
Work with others
Unit of competency
National Code
CHCORG202C
CHCORG202C
State Code
D2624
D2624
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
14/07/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
14/07/2014
Nominal Hours
20
Description
DescriptorThis unit describes the knowledge and skills required to work with others
Notes
Elements and Performance Criteria
1. Plan own workload with supervisor
- 1.1 Actively seek assistance and direction as required
- 1.2 Plan sequence of tasks with supervisor
- 1.3 Develop strategies to cope with unexpected demands, with supervisor
2. Communicate with others about work matters
- 2.1 Share information relevant to the work with co-workers
- 2.2 Communicate clearly, concisely and with the focus on the issue
- 2.3 Listen appropriately to opinions and suggestions of others
- 2.4 Address concerns using workplace procedures
3. Work cooperatively with others
- 3.1 Identify and show respect for different roles and responsibilities
- 3.2 Demonstrate respect for rights of other workers
- 3.3 Keep work area well organised and safe in accordance with relevant standards/policies
- 3.4 Complete assigned tasks according to planned workload
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Co-workers may include:
Other staff
Unpaid workers
Students on placements
Resources workers
Ancillary staff
Staff from other related organisations/agencies
Information which could be communicated with co-workers includes:
Suggestions about the service
Equipment or materials required
Relevant information about a client
Opinions and suggestions
Communication may be in:
English
Community language as required by the workplace
Workload plan may be recorded in the following manner:
On whiteboards
On rosters
In diaries
In verbal instructions
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Co-workers may include:
Other staff
Unpaid workers
Students on placements
Resources workers
Ancillary staff
Staff from other related organisations/agencies
Information which could be communicated with co-workers includes:
Suggestions about the service
Equipment or materials required
Relevant information about a client
Opinions and suggestions
Communication may be in:
English
Community language as required by the workplace
Workload plan may be recorded in the following manner:
On whiteboards
On rosters
In diaries
In verbal instructions
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditionsThis may include the use of languages other than English and alternative communication systems
Assessment must include the worker interacting and cooperating with the normal range of other workers from the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resource requirements for assessment of this unit include access to:
an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment
Method of assessment:
Assessment may include observations, questioning and evidence gathered from the workplace environment
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditionsThis may include the use of languages other than English and alternative communication systems
Assessment must include the worker interacting and cooperating with the normal range of other workers from the workplace
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resource requirements for assessment of this unit include access to:
an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment
Method of assessment:
Assessment may include observations, questioning and evidence gathered from the workplace environment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S3220 | CHCORG2B | Work with others | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J003 | CHC20212 | Certificate II in Active Volunteering | Qualification |
| D266 | CHC20108 | Certificate II in Community Services | Qualification |
| J002 | CHC20112 | Certificate II in Community Services | Qualification |