Unit of competency Outline
Date retreived
22/07/2026 12:16 PM AWST
22/07/2026 12:16 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Promote innovation and change through extension
Promote innovation and change through extension
Unit of competency
National Code
PSPSCI402A
PSPSCI402A
State Code
C8303
C8303
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
25/01/2006
Field of Education
080313 - Public And Health Care Administration
Original Release Date
25/01/2006
Nominal Hours
40
Description
This unit covers extension activities at an experienced level where independent judgment is used to determine the means of achieving specified objectives within generally directed programs. It includes identifying extension objectives and methodologies, preparing for extension work, promoting change through information and advice, and monitoring and evaluating the adoption of change.In practice, the promotion of innovation and change through extension overlaps with other generalist or specialist work activities such as applying government processes, acting ethically, using resources, gathering and analysing information, working safely.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Identify extension objectives and methodologies
- 1.1 Required extension outcomes are identified in accordance with organisational requirements.
- 1.2 Extension objectives are identified to meet organisational outcomes and client needs.
- 1.3 Client target groups are identified and research information is analysed to determine how it may best be used to facilitate change in the target groups.
- 1.4 Dissemination methodology, techniques and strategies are determined in accordance with type of research information and client needs/preferences.
- 1.5 Issues relating to intellectual property are identified and handled in accordance with organisational requirements.
2. Prepare for extension work
- 2.1 Industry knowledge is developed to facilitate client decision making and the implementation of improved practices.
- 2.2 Risks are determined and risk management strategies are identified and applied in accordance with organisational policy and procedures.
- 2.3 Resources are obtained and managed, and extension materials and activities are developed in accordance with program responsibilities and organisational requirements.
3. Promote change through information and advice
- 3.1 Information and advice are provided in accordance with organisational requirements, in a form and medium that clients can apply.
- 3.2 Presentation standards are maintained in accordance with organisational guidelines and information and advice are provided that are relevant, accurate and tailored to client needs in terms of concepts, language and format.
- 3.3 Clients are assisted to implement change and resistance to change is handled in accordance with organisational policy and procedures.
- 3.4 Feedback from clients is used to identify problems and new issues and further information/advice is provided in response to client needs.
4. Monitor and evaluate adoption of change
- 4.1 Implementation of change is monitored and contingencies are managed in accordance with organisational policy and procedures.
- 4.2 Outcomes are evaluated and reported against extension objectives and project outputs, and extension processes are modified to address identified problems in response to client feedback.
- 4.3 Changes to extension programs are implemented and monitored in accordance with organisational requirements for continuous improvement.
- 4.4 Outcomes with implications for organisational policy are identified and contributions are made to policy development in accordance with organisational requirements.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Objectives:
will typically relate to a number of projects worked on in parallel
Client target groups may include:
industry and community groups
Local, State or Commonwealth government organisations
overseas industry, organisations and governments
Dissemination may include:
one-on-one discussion
telephone
on-site consultation
field days
field excursions
group processes
seminars
lectures
demonstrations
reports
journals
publications
Risks:
are generally low for the agency/stakeholders or affect a small proportion of the industry
Obtaining resources may include:
allocation from within the organisation
from external sources
Responsibilities may include:
a number of projects worked on simultaneously
influence on groups or industry sectors of relatively low economic impact
Advice may include:
aspects of the industry
productivity
efficiency
environmental sustainability
marketing
group management advice
community development advice
strategic planning advice
security
deeper systems issues that may need to change
Information medium may include:
personal presentation
posters
journals
press
radio
television
peer reviewed publications
Presentation standards may include:
design of materials
dress
punctuality
preparedness
manner
handouts
overhead transparencies/slide shows
questioning techniques
customisation to meet the needs of a diverse industry/community
conflict resolution
mediation
Resistance to change may be:
low to moderate, with independent judgment used to make decisions
Objectives:
will typically relate to a number of projects worked on in parallel
Client target groups may include:
industry and community groups
Local, State or Commonwealth government organisations
overseas industry, organisations and governments
Dissemination may include:
one-on-one discussion
telephone
on-site consultation
field days
field excursions
group processes
seminars
lectures
demonstrations
reports
journals
publications
Risks:
are generally low for the agency/stakeholders or affect a small proportion of the industry
Obtaining resources may include:
allocation from within the organisation
from external sources
Responsibilities may include:
a number of projects worked on simultaneously
influence on groups or industry sectors of relatively low economic impact
Advice may include:
aspects of the industry
productivity
efficiency
environmental sustainability
marketing
group management advice
community development advice
strategic planning advice
security
deeper systems issues that may need to change
Information medium may include:
personal presentation
posters
journals
press
radio
television
peer reviewed publications
Presentation standards may include:
design of materials
dress
punctuality
preparedness
manner
handouts
overhead transparencies/slide shows
questioning techniques
customisation to meet the needs of a diverse industry/community
conflict resolution
mediation
Resistance to change may be:
low to moderate, with independent judgment used to make decisions
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC401A Uphold and support the values and principles of public service
PSPGOV402B Deliver and monitor service to clients
PSPGOV403B Use resources to achieve work unit goals
PSPGOV406B Gather and analyse information
PSPGOV422A Apply government processes
PSPOHS401B Implement workplace safety procedures and programs
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
outcomes from a range of (3 or more) extension such as oral communication and presentation, organising field days, materials development
Resources required to carry out assessment
These resources include:
legislation, procedures, guidelines and protocols
industry information
risk management strategies for extension work
case studies and workplace scenarios to capture a range of different extension experiences
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when promoting innovation and change through extension activities, including coping with difficulties, irregularities and breakdowns in routine
outcomes from a range of (3 or more) extension activities such as oral communication and presentation, organising field days, materials development
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC401A Uphold and support the values and principles of public service
PSPGOV402B Deliver and monitor service to clients
PSPGOV403B Use resources to achieve work unit goals
PSPGOV406B Gather and analyse information
PSPGOV422A Apply government processes
PSPOHS401B Implement workplace safety procedures and programs
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
outcomes from a range of (3 or more) extension such as oral communication and presentation, organising field days, materials development
Resources required to carry out assessment
These resources include:
legislation, procedures, guidelines and protocols
industry information
risk management strategies for extension work
case studies and workplace scenarios to capture a range of different extension experiences
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when promoting innovation and change through extension activities, including coping with difficulties, irregularities and breakdowns in routine
outcomes from a range of (3 or more) extension activities such as oral communication and presentation, organising field days, materials development
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWT53 | PSPSCI006 | Promote innovation and change through extension | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J283 | PSP40112 | Certificate IV in Government | Qualification |
| C768 | PSP40104 | Certificate IV in Government | Qualification |