Qualification Outline

Date retreived
22/07/2026 6:01 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Government

Certificate IV in Government

Qualification
National Code:
PSP40104
State Code:
C768
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0901 - Political Science And Policy Studies
Original TGA Release Date
07/03/2012
Approved Date
25/01/2006
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
535
Duration
1 Semester
Current Release Number
2.00
Current Release Date
07/03/2012
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
2.00 07/03/2012 Current Approved
Description

This generalist qualification covers the competencies required for working without supervision in the public sector and is particularly suited to those working in an environment requiring multi-skilled personnel and/or in small or regionally based organisations. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual. Please note that if all electives are chosen from a group of elective units, a specialist qualification may result.

Schedule
Packaging Rules
This qualification requires fifteen units of competency consisting of:
- seven core units
- eight elective units

Choose eight elective units from the list in the PSP40104 qualification outline, including;
- one unit from Group A
- seven from Group B, or from elsewhere within this Training Package or any other endorsed Training Package or Accredited Course, not duplicating Core Units or Group A elective units at Certificate III and above
1. Core Units

All seven (7) core units must be completed

State Code National Code Title Hours Type
C8032 PSPGOV422A Apply government processes 30 Unit of competency
C8012 PSPGOV402B Deliver and monitor service to clients 40 Unit of competency
C8061 PSPLEGN401A Encourage compliance with legislation in the public sector 30 Unit of competency
C8241 PSPPOL404A Support policy implementation 30 Unit of competency
C7986 PSPETHC401A Uphold and support the values and principles of public service 40 Unit of competency
C8022 PSPGOV412A Use advanced workplace communication strategies 50 Unit of competency
C8018 PSPGOV408A Value diversity 30 Unit of competency
2. Group A Elective Units

One (1) unit to be completed from Group A

State Code National Code Title Hours Type
C8064 PSPOHS301A Contribute to workplace safety 30 Unit of competency
C8065 PSPOHS401B Implement workplace safety procedures and programs 35 Unit of competency
3. Group B Elective Units

Seven (7) units to be chosen from Group B, or from elsewhere within this Training Package or any other endorsed Training Package or Accredited Course, not duplicating Core Units or Group A elective units at Certificate III and above

State Code National Code Title Hours Type
D0856 BSBMKG402B Analyse consumer behaviour for specific markets 50 Unit of competency
C8239 PSPPOL402A Assist with specialist policy development 50 Unit of competency
D0966 BSBREL402A Build client relationships and business networks 30 Unit of competency
D0783 BSBITU203A Communicate electronically 20 Unit of competency
C8023 PSPGOV413A Compose complex workplace documents 40 Unit of competency
D2596 CHCMED416B Consolidate and conclude the mediation process 30 Unit of competency
C8021 PSPGOV411A Deal with conflict 30 Unit of competency
D2238 CHCCD404D Develop and implement community programs 55 Unit of competency
C8014 PSPGOV404B Develop and implement work unit plans 20 Unit of competency
D2237 CHCCD402A Develop and provide community education projects 35 Unit of competency
C8028 PSPGOV418A Develop internal and external networks 30 Unit of competency
C8031 PSPGOV421A Exercise delegations 30 Unit of competency
D2599 CHCMED419C Facilitate alternative dispute resolution processes 40 Unit of competency
D2595 CHCMED415A Facilitate interaction between parties in mediation 30 Unit of competency
D2594 CHCMED414A Facilitate mediation processes 45 Unit of competency
C8016 PSPGOV406B Gather and analyse information 20 Unit of competency
C8240 PSPPOL403A Give and receive policy information 40 Unit of competency
C8027 PSPGOV417A Identify and treat risks 60 Unit of competency
D0876 BSBMKG514A Implement and monitor marketing activities 40 Unit of competency
D3727 PSPPOL405A Implement e-correspondence policies 45 Unit of competency
D0869 BSBMKG507A Interpret Market Trends And Developments 50 Unit of competency
D0984 BSBRKG404A Monitor and maintain records in an online environment 50 Unit of competency
C8026 PSPGOV416A Monitor performance and provide feedback 40 Unit of competency
D5576 PUAWER005B Operate as part of an emergency control organisation 10 Unit of competency
C8304 PSPSCI403A Organise and undertake scientific/technological research 40 Unit of competency
D3762 PUAWER009B Participate as a member of a workplace emergency initial response team 35 Unit of competency
D3730 PSPPROC406B Procure goods and services 50 Unit of competency
D0855 BSBMKG401B Profile the market 40 Unit of competency
C8303 PSPSCI402A Promote innovation and change through extension 40 Unit of competency
C8017 PSPGOV407B Provide a quotation 20 Unit of competency
C8015 PSPGOV405B Provide input to change processes 20 Unit of competency
C8302 PSPSCI401A Provide scientific technical support 30 Unit of competency
C8019 PSPGOV409A Provide support to Parliament 60 Unit of competency
C8025 PSPGOV415A Provide workplace coaching 40 Unit of competency
C8024 PSPGOV414A Provide workplace mentoring 40 Unit of competency
D2634 CHCORG525C Recruit and coordinate volunteers 25 Unit of competency
D0675 BSBEBU401A Review and maintain a website 60 Unit of competency
D0981 BSBRKG401B Review the status of a record 40 Unit of competency
D2236 CHCCD401D Support community participation 35 Unit of competency
C8020 PSPGOV410A Undertake career planning 30 Unit of competency
C8013 PSPGOV403B Use resources to achieve work unit goals 40 Unit of competency
C8030 PSPGOV420A Use translation services 30 Unit of competency
C8029 PSPGOV419A Work with interpreters 40 Unit of competency
D2240 CHCCD413D Work within specific communities 45 Unit of competency
Replaces
State Code National Code Title Type
C273 PSP40199 Certificate IV in Government Qualification
Replaced By
State Code National Code Title Type
J283 PSP40112 Certificate IV in Government Qualification
VET Info Notes
This training program is a representation of the qualification code PSP40104 taken from the Public Sector Training Package PSP04 which should be consulted for full description of requirements. PSP04 is endorsed until 30/11/2007.

1. This qualification is the copyright of The Australian National Training Authority.

2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.

3. This qualification was entered on to STARS by Central CSSN on 23/01/2006.
Entry Requirements

Not applicable.

Traineeships and Apprenticeships
(TR03440) GOVERNMENT (LEVEL 4) Traineeship

Part-time is defined as a minimum of 20 hours per week.